Finnish Speaking Customer Service Representative

Job description
If you have great communication skills, are interested in sports & casino (or want to know more) and want
to work with a friendly, fun and creative team, then read on.

We are looking for you to be part of our team real soon, so do apply now!

You will become an expert on our sportsbook and casino brand(s) and services. How? By keeping up to
date with our new offers, services and campaigns to provide the customer with the best possible service.

Directing your positive energy to all chats and emails, assisting our customers with any queries they might
have, daily. No day is the same in this role and that's what makes this role exciting.

Sharing your ideas to keep improving our system, and making sure we stay on top of the game is important
to us, so providing valuable feedback to Team Leaders and Country Managers is a significant part of your
role. Occasionally, you will be taking on side tasks like translating our material from English to the languages
you are fluent in, and keeping the Knowledge base fresh and up to date.

Requirements
You are fluent in written and spoken Finnish and want to learn more about sports and casino. You have an
analytical approach to problem solving and are quite a Sherlock when it comes to solving even more
complex issues our customers might have.

You don't mind waking up for the morning shift and on other days taking it easy in the morning to start your
shift in the late afternoon. Working on a Sunday is no big deal for you, as you know you'll be enjoying your
day- off in the middle of the week.

Maybe you have previously worked in hospitality, retail, or in another service minded role.
Multitasking is your middle name, but most importantly you have a real drive to help others, you are a pro
when it comes to communicating with customers, and you are eager to learn and contribute with ideas to
make continuous improvements.

Training provided
2 weeks in a room with dedicated trainers, and then shadowing on the floor to get started.
After the initial training, refreshers are being provided and shadowing with other departments as well.

Any assistance with accommodation/relocation
We reimburse the flight to Malta and provide the person with two weeks accommodation.

Any other benefits
We are a young, dynamic and innovative company and seek others who have the same entrepreneurial
spirit to share ideas and make them happen. So, if you are tired of dealing with 'suits' who can't make
decisions, and tiresome middle management politics, then ComeOn! is the place to be.
Working hard also means that we need to be able to recharge our batteries occasionally and this is the
reason why we want our office atmosphere to be relaxed and cosy. Come by to our brand new bright and
friendly office in the heart of St Julians and challenge us in a game of ping pong or FIFA and if you're not
into that or a cold drink from the fridge on a Friday late afternoon might be your type of melody.
Of course, we offer so much more than that! A competitive remuneration package with the opportunity to
enhance this with a performance related bonus as well as private health insurance and annual well-being
package.

We can't wait to hear from you!

Salary
?23,000

How will the interviews be held
Over Skype

How to apply
To apply for this vacancy please send a CV in English to eures.recruitment.jobsplus@gov.mt quoting the
vacancy title 'Finnish Speaking Customer Service Representative' and the vacancy reference number.