Finnish-speaking to customer service at automotive company– Gothenburg

Are you experienced in customer service and have a genuine interest of providing professional service and delivering on time? Do you want to develop in an exciting and changing business environment? Since you only will work with the Finnish market, it is necessary that you are fluent in Finnish - both orally and in writing. Please continue reading, this could be your next assignment!
About the position
Here at Perido we are now looking for a customer service employee fluent in Finnish to one of our customers, a major player in the automotive industry. This position is in Gothenburg.
Your daily tasks
In this customer service role, you will be the public face of the company to the outside world and communicate directly with customers in fluent Finnish, with a high level of service mind. The questions are received by phone, chat or e-mail and are followed by administration for the customer management process. You will be the link between the company, the customers, and the supplier on a global level. Therefore, you are also responsible for maintaining a good customer experience by working with continuous improvements of processes and tools to increase quality and efficiency. It is important to constantly identify, propose and conduct activities with other stakeholders to further develop how to communicate with consumers.
Your qualifications
We are looking for someone who is passionate about providing a high level of service and who possess a professional attitude towards both customers and colleagues. You have a very good ability to work together, are a great team player and as a person you are solution-oriented, results-driven and have high integrity. As has already been stated, you have great communication skills in Finnish, and it is a small plus if you are interested in the car industry.
Sounds interesting? Do not hesitate another minute, please send us your application in English today!
Requirements
Secondary education
Previous experience in customer service
Computer skills
Easy to express yourself well in speech and writing, in both Finnish and English

Meritorious
Previous experience of sales

Contract type and hours
Full time. Start Mars 1st, 2021. Assignment 9 months, until the end of year 2021.
Application
Please apply for this vacancy through our website. The company name and more information about this position will be revealed at the first contact with responsible recruiter. We recommend that you submit your application as soon as possible since interviews will be held continuously.
If you have any questions you are welcome to contact us by mail, fraga@perido.se, and one of our recruitment assistants will answer you. State the reference number 32072 in the subject line.
About Perido
Perido is a successful consultant and recruitment company, active within the civil service sector. The company has grown consistently since the start in 2003. Our vision is that everyone should thrive and feel dedicated at work. This includes our co-workers, clients, and consultants. Through questioners that cover well-being we uphold high scores of contentment among our employees, both in-house co-workers and consultants year after year. This is something that we continue striving towards in everything we do. Today, Perido consists of 50 in-house co-workers and over 600 consultants working all over the country. Our vacancies can be found within several different industries, including banks, multinational IT-corporations, world leading telecom companies, government agencies and smaller companies within the private sector. We are affiliated with collective labour agreements to certain safe and secure work environments for all our employees.
Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.