Finnish & Swedish speaking Social Media Consumer Specialist

MultiMind Bemanning AB offers staffing and recruitment services. Our niche is to supply staff with language skills and international experience within Logistics, Accounting/Finance, Marketing, HR and IT.

Finnish & Swedish speaking Social Media Consumer Specialist

 

Are you a service-minded, social media savvy person who knows how to transform the consumers’ digital behavior insights into action plans? Do you also want to work with brands that make a positive impact on our environment? Then this is the job for you! 

  We are looking for a Social Media Consumer Specialist to join one of the world's leading FMCG companies. This is a consultancy opportunity, starting with six months from the end of December 2020 or beginning of January 2021. For the right person there are good possibilities for a long-term assignment.  

The position is originally based out of our client’s office in Stockholm, although because of the current circumstances in the world, you will start working 100% remotely from home.

Please keep in mind that in the near future we need to have the whole team based physically in Stockholm.


 

About the role  

As the Social Media Consumer Specialist, you act as an expert when it comes to the consumers and their behavior on social media platforms. You drive execution and tracking to the next level by being proactive in the way the company works with social media. You are responsible for monitoring the social media platforms, posting organic content, engaging in conversations with the consumers, answering to all comments and messages, and escalating any issues to the appropriate internal/client teams. This position includes daily contact with brand builders and agencies, giving them input on community response on the uploaded content. You will also be the one implementing the social media strategy created by brand builders or agencies. 

 

Responsibilites  

Acting as an administrator for the company’s social media communities
Responding to all consumer questions and interactions on the social media platforms
Handling and registering all consumer complaints 
 

Qualifications    

Fluent in Swedish and Finnish, both written and spoken
Professional working proficiency in English
Excellent communication skills and you express yourself well in writing
Experience from working in a consumer service role (preferably on social media)

 
Interested?  If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline. 

If you have any questions, please feel free to contact Staffing & Recruitment Manager Axel Stark. Phone 0708152521, axel.stark@multimind.se