Finnishspeaking moderators for a social network

Swedish Recruitment is a recruitment agency focusing on the European job market. We recruit Scandinavian speakers to work abroad. You will work mainly towards the Finnish market. Our client is a world leading Customer Relationship Management Company with office in Belfast, Northern Ireland. The job: We are currently looking for candidates interested in moving to Belfast and work for a market leader with a clear focus on providing excellent customer service. You will have individual targets and the main job description includes ?Interact with the users via an online chat ?Give technical support for the users ?Create a positive experience for users and partners ?Written communication with the users in the Questions & Answers platform ?Help resolving technical issues provided by the users ?Create and handle posts and threads in the Questions & Answers platform. ?Prioritize the importance of the users issues according to the company policy ?Increase the customer satisfaction for the company ?Answer both product and service related questions ?Ensure that the forums are kept clean from abuse ?Block or ban users who abuse the service or use it for SPAM purposes We are looking for candidates who are native-level fluent in Finnish with a minimum of 6 months experience from a customer service environment and are used to perform on a high level. You have excellent social skills, are able to sense the customer problem and have a problem solving skills. You are goal well organised and can plan and prioritise your workload. You love to work in teams, but can take responsibility for your own duties and work independently. You need to have an interest in IT, social networks and chats and a desire to always improve. We are offering: If you are looking for a position in an international and dynamic workplace with a lot of responsibility for customer contact, this is a job for you. As a member of a European team you will have every opportunity to grow both on a personal and professional level. Successful candidates will be offered a relocation package and other benefits such as a pension scheme. If you are interested in experiencing an exciting job in a new country, please forward your CV or call us today! We are looking for Finnish speakers to start immediately!