Fraud Detection Team Lead

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!
The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients.
For one of our clients an innovative company specialized in **Financial technology services** we are looking for:
Fraud Detection Team Leader with English
Main responsibilities:
Identify team goals and evaluate team progress;
Ensure company goals and objectives are being met by each employee and provide constructive feedback;
Research and information gathering of market trends and needs, evaluate research results to deliver competitive differentiation products that meets the banks digital strategic objectives;
Prepare regular reports on current tasks.

The company offers:
Attractive salary;
25 days paid leave plus additional days for trainings;
Great social package;
Additional health insurance and dental care;
Working REMOTE;
Multicultural environment;
Standard working time;
A chance to get actively involved in the creation of a brand new product;
Career development opportunities.

Job requirements:
Experience in managing a customer support/ KYC or trainers teams in the BPO field;
Excellent level in English (C1 level);
Strong communication skills and attention to detail;
Practical knowledge of Zendesk, Intercom, or Slack is considered an advantage.
Previous experience as Team Lead in a FinTech company (2-5 years).

Apply now and join the international team!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.