Front Desk Associate

Worldline is the European leader in digital payments and number four worldwide, powered by over 20,000 employees in more than 50 countries. Every day, our technology provides the trusted infrastructure for millions of people and businesses around the world - and we´re just getting started. We are on an exciting journey to lead the way towards the next frontier of payments. Our ambitions are extraordinarily high, and we need the best people in the world to bring them to life – people like you. So if you are a skilled Front Desk Associate looking to make a real impact on the world, join our journey!


The opportunity
We are looking for a service-oriented, friendly person with an easy-going personality that is driven by problem solving. The position requires that you have a good social ability to speak with visitors and employees, work independently and can take responsibility for driving your work forward within your areas of responsibility. A customer-oriented approach is essential. Previous experience from a service profession or work in an office is merited.


About the team
In the role of Front Desk Associate you will be one of two people in the reception team and report to the Office Manager. The team provides service both to employees and external visitors. Our goal is to always provide a first-class experience full of energy, warmth, and joy. Your main responsibility is to give just that to everyone you meet during a working day. Although a lot of work is done independently, together with the team you are committed to our common goals, results, and the continued development of the reception.


Your day-to-day responsibilities include
Greet and welcome guests
Keep the common areas ie kitchen and meeting rooms clean and tidy
Administrative tasks
Coordinate office activities and events
Answer questions and address complaints
Answer incoming emails
Receive letters, packages etc. and distribute them
Monitor office supplies and place orders when necessary
Keep updated records and files
Support Managers with booking meetings and conferences
Take up other duties as assigned (travel arrangements, schedules etc.)



Signs of success
As a successful hire, you support our office with a very crucial function internally and it is important that the team maintains a high level in terms of service, problem solving and support. We are therefore looking for you with the right skills that match our team.
Service minded
Problem solving
Initiative taking
Orderly
Outgoing



Skills we can't do without
Good knowledge of Swedish and English, both spoken and written
Good knowledge of MS Office
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientated
The ability to solve technical problems with office machines of a simpler nature that may arise (printers etc)



Skills we'd like
It would be great if you have the following skills, too:
Experience as front desk representative, agent or relevant position is merited



Perks & benefits
We offer you the following local benefits in this role:
A stable company with high growth ambitions and strong market position, #1 payment company in Europe
Opportunity to develop yourself in a rapidly growing and agile global organization
Annual leave (vacation)
Preventive healthcare
Benefit Portal with lots of good offers
And many others.



Grow with us, create tomorrow
At Worldline, we are dedicated to helping our people unlock their full potential - both professionally and personally. With comprehensive training and development programs, expert communities, and global mobility programs, you will always be able to develop and grow at Worldline - wherever you want to go and whatever you want to do. We also offer flexible hours and remote working, to empower you to be your best self at work and at home. 8 in 10 Worldliners consider Worldline a friendly place to work, and 9 in 10 are satisfied with the training & development they receive.
Worldline is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics.
Learn more about life at Worldline on careers.worldline.com