Generator Crew

GENERATOR CREW – THE OVERVIEW
We need an exceptional and passionate hospitality professional to join our crew. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience & be a part of Europe’s fastest moving, ground breaking, hostel brand. Join Generator, be yourself.
Who are we?
Generator is on a journey. Appropriate, given that we're a hostel accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Crew Member.
Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.
BEING YOURSELF is the key to bringing the Generator story and brand to life.
What’s the job?
NUTS AND BOLTS OF THE JOB
· Report to the Senior Management Team
· Be assigned to a department, either Reception/Travel Shop, or Cafe, but you may cross over to other outlets temporarily or permanently depending on your skills, ambitions and business requirements
· Be part of a great team across all front line departments that get Generator and want to be themselves
· Take ownership of the guest journey to ensure that we create a truly unique Generator experience
· Know your guests and have a passion for independent travel and the road less travelled
· Enjoy peeling back the layers of a new city
· Know and love craft beers, artisan coffee and food with the courage to offer up something a little different
· OWN GUEST COMPLAINTS AND RESOLVE THEM YOURSELF. YOU SOLVE THE PROBLEMS, YOU CREATE THE SOLUTIONS
· Know your city, its cafés, bars and restaurants, its art, its music
· At all times ensure that our social spaces embody the Generator brand and culture
· Ensure you comply with all company policies you have been trained on, which include Fire Training and Health & Safety and Food Hygiene
· Be Responsible for all cash handling whilst you are on duty
· Master a point of sale system or a property management system
Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.
WHAT’S IN YOUR DNA
· Be the life the party
· Always love our guests
· Be really really organised!
· Keep cool when the pressure hits
· Enjoy a super-fast pace
· Understand this is a business, be passionate about maximising revenue
· Be creative, innovative and digitally smart
· Like getting your hands dirty, wherever, whenever, because you will
· Be yourself
· You must be eligible to work in the EU to be considered for this role
YOUR ROCK STAR EXPERIENCE
· Experience working within the hospitality/service industry
· A passion for your city, for travelling and for trending food and drinks concepts
· Knowledge of what’s on in your city, art, music, culture, whatever
· Have a genuine interest and enthusiasm for service complimented by relevant experience
· Knowledge of social media and user generated reviews, with a respect for their importance in marketing the hostel


SO YOU THINK THIS MIGHT BE YOU?
That's cool. Send us your application in English, preferably via email. If
We look forward to hearing from you.
Join Us and help us achieve our Vision!