german and english speaking it-support technician in gothenburg

Job description
Randstad Technologies is now looking for a 1st line support for one of our clients. Here you will be part of a friendly team working together to solve end user issues within it- infrastructure and application support. You will also be involved in different projects aimed at continuously improving the support and service. Sharing knowledge with colleagues and documenting issues is of course included in the position.
Even though most of the issues come from a ticketing system, being a member of the it- team also means helping end users onsite when needed.
This is a long term assignment where you’ll have the opportunity to develop your support skills and build on your consultant career at Randstad.

Responsibilities
Provide first class, first line support to end users and continuously work with improvements.
Actively participate in building and maintaining Knowledge base articles related to the end user support.
Participate in projects when needed.


Qualifications
We are looking for candidates with at least 1 years of 1st line support experience  and at least a high school education, preferably in IT.
We put a lot of emphasis on personal suitability and for this position we are looking for a cooperative, communicative and team focused candidate with a curiosity for IT and technology.
To qualify for this position you need to be fluent in English and German, written and spoken.
For us, it is important that all competence and skills in the labor market are utilized. We welcome all applicants and strive for diversity.


Experience
At least 1 year of relevant experience of support.

About the company
Randstad Technologies is specialized in competences within IT. As a consultant with us, you get a competitive salary, benefits and collective agreements. Your consultant manager is always there for you and ensures that you get varying and developing assignments at different companies, within different industries. At Randstad Technologies, your personal development is in focus, and you are offered a large network and many social activities.