german and english speaking support in gothenburg

Job description
Randstad Technologies are now looking for a German speaking support technician for a long term assignment with one of our clients. Here you will be supporting issues related to IT and applications. You will be part of a friendly team with a lot of support in your on boarding and development.


This is a perfect position for someone who is interested in IT and has a background in customer service or technical support. Now you can start your career in IT! 


As a support technician you will receive tickets from a ticketing system, calls or email. Our client has a structured way of working which includes guides, knowledge database and documentation.


The working hours are 8-17 and it is possible to work from home for two days a week once you are settled in.


Randstad Technologies is specialized in competences within IT. As a consultant with us, you get a competitive salary, benefits and collective agreements. Your consultant manager is always there for you and ensures that you get varying and developing assignments at different companies, within different industries. At Randstad Technologies, your personal development is in focus, and you are offered a large network and many social activities.

Responsibilities
To support end users with IT-related issues.
To ensure that tickets are documented and administered.

Qualifications
To qualify for the position you need to be fluent in German and have experience in support or customer service. You need to have worked with a CRM or a ticketing system where you have tracked tickets or requests. 


We also need you to have an interest in IT and a desire to learn more in this field. 


We put a lot of emphasize on personal suitability and are particularly looking for structured people with attention to detail, an excellent service mind ness and good cooperation skills. Being curious and humble are also desired traits. 


For us, it is important that all competence and skills in the labor market are utilized. We welcome all applicants and strive for diversity.

Experience
We are looking for candidates with experience from support or customer service.

Application
2022-09-30 welcome with your application at www.randstad.se.


For more information: carolina.klockaregullesjo@randstad.se



About the company
Randstad Technologies specializes in the field of IT and is part of Randstad, the world leader in recruitment and consulting with operations in 38 countries. With this global network, in combination with our strong local foundation, we can offer a wide range of varied and developing assignments and jobs for you who are a specialist in IT. Our mission is to help you reach your true potential with your career in focus!