German Client Service Consultant | Singapore Airlines - Athens

At Speakit we are searching for German speakers to work as Client Service Consultants for Singapore Airlines, a leading airline company worldwide!
Imagine a work day, during which you will deal with one of the biggest pleasures in life; traveling.
On top of this, you will do it in Greece, the country where sunny and summer days are not the exception but the rule!
We think it would be amazing!
Do you agree?
If yes, kick-start your career in the travel industry today!

Receive and process incoming calls, emails and social media requests
Ensure and provide quality of service to customers, handle inquiries and complaints from customers in a professional manner
Develop and recommend changes to existing procedures to increase the accuracy and efficiency of the Customer Service department as a whole
Be the first point of contact for one of the world's first-class airlines by resolving basic questions and queries of it'd clients
Report technical issues, customers’ complaints and other problems

REQUIREMENTS
Native or near-native level of German (oral and written)
Very good command of English
Experience in the customer service sector will be consider as a plus
Computer literacy
Excellent communication skills and a can-do attitude
Quality focus and multitasking in a fast-paced environment
Ability to manage change and work under pressure
EU Passport
BENEFITS
Competitive monthly salary
Monthly performance bonus
200ΕUR upon training completion
300EUR after 3 months of employment
Monthly rent allowance for abroad candidates
Full time position
Relocation package (air tickets, 1-2 months free accommodation, taxi from the airport)
2 extra salaries per year
Health package


Required language: German