German Customer Support | Financial Recovery Agent - Athens

We are seeking fluent German speaking Customer Service Consultants to work as Financial and Payment Recovery Agents remotely all over Greece!

Responsibilities
Support customers via phone, chat & e-mail
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction
Provide and maintain strong, professional relationships with all partners
Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements
Fluency in German
Good command of English would be considered a plus
Exceptional communication & soft skills
Computer knowledge
Experience in customer service or customer facing roles would be considered an asset
Experience in banking environment would be considered an asset
Can do attitude, willingness to learn and reliability are essential to your success in this role

Benefits
Competitive monthly salary + 2 extra salaries per year
Monthly Performance Bonus
Monthly ticket restaurant card
Private health insurance
Digital courses for foreign languages
Possibility to work remotely all over Greece
Excellent quality IT equipment 


Required language: German