German speaking chat agents

Here is your chance working at LinkedIn's topranked start-up company in Sweden. The company is a leading tech scaleup company that intend to improve the logistics industry by providing the smoothest shipping experience! Their fast way of moving does not only show in regards to the parcel delivery but also in their growth as a business. They keep expanding in the Nordics and are partnering with the most recognizable E-commerce companies to fulfill their delivery needs. Curious? We will not let you know who they are just yet, but keep reading!

You will work at our client's office in central Stockholm and be part of a team that loves doing things together, as well as, of course, provide the best service possible to the customers.

You will be a consultant through Wrknest from start and maybe it could lead to a hiring by the company.

So what will you do then?

You will work with the chat and email as your primary tools giving an amazing customer experience. You will handle the incoming mails and calls and independently structure the administration around this. As you may have figured out already, since we are looking for knowledge in the German language, you will work towards the German market and make their day a little bit better.

So what will we ask for you?

Fluent in German, is it your mothertongue? (sorry for repeating ourselves, but yeah, it's important both for the role)

The Group language is English so your English needs has the level of B1.

If you have experience of customer service, it's of course a good thing

Other

The role is a full time position working from 8-17 (flex 1h)

You will work from their office in Stockholm from start, but remote work could work after some weeks.

Please submit all your application documents in English.