German speaking Customer Advisor - relocation to Bulgaria

Location: Sofia, Bulgaria
Role: German Customer Care Advisor
Salary: 1266 Euro net
Hours of work: 40 hrs per week, rotational between MON-FRI 08:45 till 19:15
Are you a fluent German speaker with a good command of English and are ready for a new career where you work with a fantastic international team? We have a new exciting opportunity with our outsourcing partner client in Bulgaria: German speaking Customer Care Advisor. This is a fully remote role, that can be done anywhere in Bulgaria. This largely modern and youthful city has some fantastic museums, galleries, restaurants and clubs. It also lays on the foot of the Vitosha Mountain which gives plenty of opportunities for skiing and hiking!



As a Customer Care Advisor you will represent a global, omnichannel retailer with webshops and high street shops, specialising in lingerie and related products. You will be the first point of contact for customers and will ensures customers receive the best possible service that they deserve. Customer enquiries will come to you via incoming calls, e-mails, live-chats and social media in regards to placing orders, deliveries, payments and complaints. This is a versatile role where multi-tasking is important.
Requirements 
The successful candidate should have:
Excellent communication skills in German both written and spoken
Good command of English
Previous customer service experience desired
Able to multi-task
Highly motivated, driven and adaptable

Salary and Benefits
There is an excellent relocation package on offer which includes initial flight to Sofia, few days hotel on arrival and assistance with finding your own accommodation. Excellent career progression opportunities in a growing company. The basic net salary is around 1266 euro net p/m. 
About Talingual
As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com


Required language: German