German speaking Customer Advisor - work from home in Portugal

Location: Remote - work from home in Portugal
Role: German Social Media Advisor
Salary: Basic gross p/m Euro 1100 (14 months) + Euro 100 p/m bonus potential plus net per working day 7.23 Euro food voucher
Working hrs: 40 hrs per/week rotational between Monday to Sunday 8am - 9pm
Relocation: In Portugal only (Work from Home)
The Company
Our client is a global outsourcing partner - they currently operate in over 35 different countries worldwide. For their multilingual hub Portugal, they are looking to recruit German speaking Social Media Advisors. This will be a fully remote work from home job in Portugal.
The Role
As a German Social Media Advisor, you will be working for a premier global media and entertainment company, which offers audiences the world’s most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming.
You will receive incoming requests from platform users via Social Media, email and live chat in regards to their subscriptions, technology and troubleshooting. Problem solving, and assisting the customer in an efficient manner is important in this role, as you will have to provide support and accurate real time responses. This is a versatile and exciting role where you will assist German speaking customers.
Requirements
Fluent German
English Proficiency
Previous Customer service/technical support experience desired
Excellent communication skills
Ability to multi-task and attention to details
Have good internet connection and home office facility
Salary and benefits
Competitive monthly gross salary of basic gross p/m Euro 1100 (14 months) + Euro 100 p/m bonus potential plus net per working day 7.23 Euro food voucher. Fully paid training is provided. Excellent career opportunities. Free health insurance after 6 months in service. 
About Talingual
As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com


Required language: German