German speaking Customer Service Agent

The Customer Service department´s primarily goal is to deliver excellent service to Klarna´s customers, both our end-consumers and the e-stores using our payment services. We are now looking for a Norwegian speaking agent to join our Customer Service. Your mission is to give our customers great service by answering their questions over phone and e-mail.

The Customer Service department is a central part of Klarna and your work will have a direct impact on our customer satisfaction. You´ll also be involved in different projects regarding routines and processes.

Success in this role means being a dedicated team member who inspires others through your work and personality. Your excellent service is a result of your will to always go the extra mile.

You are a driven and out-going person who enjoys being part of a fast-paced organization where only change is constant. Working towards common goals together with dedicated, social team members makes you tick. You thrive on getting a great deal of responsibility and freedom. We are handling customer errands for different countries and we are now looking for agents who speak German.

We offer you an international working environment filled with smart and ambitious colleagues. As an employee at one of Sweden´s fastest growing companies, you will play an important role in taking Klarna to the next level. You won´t work for Klarna, you´ll work with Klarna.

For questions please contact Cajsa Ahlström at cajsa.ahlstrom@klarna.com. We recommend you to apply as soon as possible, selection and interviews are held continuously.

Location
Stockholm, Sweden

Deadline
2014-08-17