German Speaking Customer Service Agent to leading Fintech Bank in Stockholm

We are looking for fluent German and English speakers who want a role that is more than just your standard call centre. We are looking for individuals who want to delight the customer and give a positive service experience at a leading international fintech company. For this position it is possible to work remote but you have to be in Stockholm during your training period, approximately 2 weeks.

The role as a Customer Service Agent, you will work towards the German market in an innovative, well-known company. You are given the opportunity to think creatively and are encouraged to take on your tasks with a focus to give a great service experience. You will primarily work with email and chat - in German.

We believe that you have a passion for customer service, a positive outlook as well as a a confident and friendly approach. Do you want to learn and grow with an innovative fintech company as a Customer Service agent? If so, read on.

Essential Skills/Experience:

- Excellent written and verbal and skills
- Fluent in German & English
- Committed to the delivery of an exceptional level of customer service
- Natural ability to work independently within an established team
- Comfortable using IT systems on a daily basis, skilled using email & chat to communicate


We offer you:

- Opportunities for career development/progression
- Be a part of a team with a strong community
- A fully paid education at the beginning of your employment
- Salary and benefits according to collective agreement
- A great flexibility in your role


Working hours:

This role is full-time and you will work various hours located within the Customer Service's opening hours: Monday-Friday. The office is located in central Stockholm.

This is a fantastic opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment. If you are interested in being considered for the role please apply now!