German speaking Customer Success Manager to Workaround 🤸‍♀️

About the company

Workaround is active in Sweden, The Netherlands and Germany and is now looking to expand its business in the German market. Workaround was founded in 2015 and is a digital marketplace and online broker firm for flexible offices. They are offering premium office matchmaking solutions to companies who are looking for serviced office solutions, primarily co-working. Their head office is in Stockholm City. The team consists of 15 engaged and driven people with a mix of customer success, marketers and developers. If you like to work in a forward-thinking company where you get to interact with people in various languages and use your commercial drive and your mission to succeed, this is where you wish to work!



Job description

This is a B2B sales role and as Workaround will expand its business in Germany, you will be responsible for approaching the new market in two main ways:

- Your main focus will be to match companies looking for office space with landlords (partners) on Workaround’s marketplace. You will work mainly with inbound leads, but to some extent also outbound leads. There will be a minimum of cold calling as focus is on inbound leads that are already looking for office space.
- Another focus area is to grow the number of landlords (partners) who will advertise their offices on Workaround and be matched with companies looking for office space. The more partners we have, the easier it is to match companies looking for office space with the right solution.



You will strive to help as many companies as possible to the perfect office solution, and steadily increase customer satisfaction, build relationships, and push the boundaries of the customer’s mindset. You will work with the tech, marketing and sales team to meet customer expectations and explore growth opportunities.

Job reqcuirements

Workaround see that you previously have worked with sales or customer success and that you have a strong interest in sales, a drive to excel and are goal-oriented. The role will require a strong sales mindset with the customer’s need in focus. Since Workaround is an advisor selling partner solutions (flexible offices), you need to be a strong relationship builder and excel in stakeholder management.

You have a great interest in building relationships and are as passionate about sales as you are about customer service. You are a good listener and can connect with people.

Fluency in German is essential, as you’re you are to focus on the market in Berlin, Munich and Hamburg. English is used daily, so very handy if you are fluent in English. So, you master German and English, both written and verbally. It is always beneficial if you speak Swedish, but for this position, it is not a must.

As the target market is Berlin, Munich and Hamburg, it is very handy if you bring experience from having lived in those cities or that you have good knowledge of these cities.

Computer savvy and experience with CRM systems are very handy.

As a person, you see yourself as a goal-oriented, self-disciplined and an efficient team player. You like structure that is solution-oriented and you are not afraid to walk the extra mile for your clients.

Other information

Start: According to agreement

Plats: Stockholm, Medborgarplatsen

Omfattning: Full time, 40h/w

Anställningsform: Permanent employment

Please apply as soon as possible as we work with ongoing selection.

About Wrknest

At Wrknest, we don't do like everyone else. We believe in always daring to see new opportunities and think new things. When we started, it was to challenge old ways of recruiting.

We live in an age of rapid digital development. Knowledge needs to be renewed continuously to be current. Therefore, it is important to be able to change quickly. This means that we do not only look at the candidate's CV when recruiting. Instead, we look to the collective potential and offer individually tailored upskilling. In this way, we can quickly match the knowledge needs that exist right now.