German Speaking Support Engineer - EMEA

YOUR QUALIFICATIONS You're a service minded and structured individual with a deep technical interest and the ability to communicate fluently in English and at least one or more of the following languages Russian, Spanish, and Italian.You're open-minded and like to communicate with people, and if you have experience from working with technical support it's a plus.You have a sound knowledge of basic computer software and hardware technology and we believe you have a keen general interest in networking technologies, the Internet, LANs and network products.Experience of network operating systems such as; Windows 2000, Windows NT or Unix will be considered a plus as will experience of networking protocols such as TCP/IP. WHAT CAN AXIS DO FOR YOU?We're offering an exciting opportunity to work in a dynamic and multicultural environment in a rapidly growing business - surveillance and monitoring solutions based on network video.This is a great opportunity for both professional and individual development in a young, open and exciting company with products on the cutting edge of technology and enthusiastic people with cutting edge knowledge.Are you ready to join the global market leader?THE EMEA SUPPORT UNIT EMEA Support is responsible for service and support within the EMEA sales region (Europe, Middle East and Africa).Service such as warranty and exchange are handled through external partners but coordinated within the team.As support and services are an important part of sales there is an extensive cooperation with the local sales offices throughout the region. JOB DESCRIPTION As Support Engineer you will be in direct contact with both end customers and partners handling all technical support cases.You will also assist the EMEA sales offices with both pre-and post-sales support.Your role will be important and your work will greatly influence Axis brand value.Your main tasks will be to: Provide valuable phone and mail support to end-users, resellers and distributors Assist the EMEA sales offices with both pre-and post-sales support Provide potential customers with pre-sales information about Axis products Develop and build support material in your local language Build technical knowledge and develop the service and support function with the team At your disposal you will have a team of product specialists, providing you with product specific assistance.READY TO ACT?Axis is a stimulating place to work, full of optimism and powered by growth.Would you like to grow with us? ABOUT AXIS COMMUNICATIONS Axis is an IT company offering network video solutions for professional installations.The company is the global market leader in network video, driving the ongoing shift from analog to digital video surveillance.Axis products and solutions focus on security surveillance and remote monitoring, and are based on innovative, open technology platforms.Axis is a Swedish-based company, operating worldwide with offices in 18 countries and cooperating with partners in more than 70 countries.Founded in 1984, Axis is listed on the OMX Nordic, Large Cap and Information Technology exchanges.For more information about Axis, please visit our website at www.axis.com