German speaking Technical Support to Axis Communication

Axis is now looking for a German- and English-speaking coworker to their Technical Service. In this role your focus will be customer experience and to handle technical support for the Middle European (ME) region for Axis Communications world-leading products.

OM TJÄNSTEN
The Technical Services team is responsible for the support in for Europe, Middle East, and Africa. All functions are located in Lund, Sweden and we’re currently a team of around 45 people.

As a member of the Axis team you will be part of a young, dynamic and multicultural environment. You would be working with highly developed technology and a high value brand. Together with your co-workers, you will be considered a key asset in moving Axis towards the goal of being number one in their industry and giving the customers the best service.



This position is in the city of Lund in the southern part of Sweden, and in close proximity of both Malmö and Copenhagen. If you are currently living abroad, do not hesitate to check www.sweden.se and get a taste of the Swedish way of Life.

ARBETSUPPGIFTER
You provide advanced technical support to our partners and end customers in Middle Europe. You will work and communicate with customers though a web-based ticket system, provide telephone support, and chat customers. In the back end you have a lab and supportive colleagues that allow you to dig deeper in complex cases. Besides building on your technical knowledge, you take an outstanding care of our customers and work with colleagues to have a thriving workplace!

VI SÖKER DIG SOM
* Fluent in both German and English in writing and speech
* Have a good technical understanding
* Have experience from customer support
* Experience working with troubleshooting preferable within the technical field
* It's also preferable if you have an education och experience within IT

Your motivation and you personality will be important and taken in consideration in the recruitment. To be suitable in this role we see that you are:
* Communicative
* Problem -solver
* Service -minded
* Self -reliant

Other information


* Start: Immediately, or when possible for you
* Work extent: Full time, permanent position
* Location: Lund, Sweden
* Contact information: This recruitment process is conducted by Academic Work. It is a request from Axis that all questions regarding the position is handled by
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Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the screening or interview phase.

INFORMATION OM FÖRETAGET
If you want to read more about Axis look at their website here!