German Travel Representative in Support of Booking.com

At SpeakIt we are searching for German speakers to work as Travel Representatives for one of the leading tourism platforms worldwide! The company is focusing on leisure, travel and tourism and it owns several travel agencies, hotels, cruises and retail shops.
Looking to build your career in the travel industry? Seize this opportunity and kick-start your career today!
Responsibilities
Receive and process incoming calls, emails and social media requests
Ensure and provide quality of service to customers, handle inquiries and complaints from customers in a professional manner
Develop and recommend changes to existing procedures to increase accuracy and efficiency of the Customer Service department as a whole
Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries
Report technical issues, customers’ complaints and other problems
Requirements
Native level of German (oral and written)
Excellent command of the English language
Experience in the customer service sector will be consider as a plus
Computer literacy
Excellent communication skills and a can-do attitude
Quality focus and multitasking in a fast-paced environment
Ability to manage change and work under pressure
EU Passport
Benefits
Competitive monthly salary
2 extra salaries per year
Monthly performance bonuses
Remote work all over Greece
Health package
Equipment provided
The chance to work in a highly paced environment and grow professional

Only CVs in English will be reviewed.


Required language: German