Global Customer Engagement Manager

Sectra is one of the world’s leading providers of IT systems for managing medical images. Our long-term ambition is to be the leader in making customers diagnostics more efficient and contribute to proven improved care outcomes for patients.
One thing that identifies us at Sectra is our customer obsession — our ability and willingness to understand, create value for and stand up for our customers. This shared priority is at the core of our culture. Our customers describe this as having the knowledge to meet expectations, the passion to exceed them.
About the role
The role of Global Customer Engagement Manager focus on ensuring our customers globally, and specifically radiologists, receive the necessary product and company information to maximize their Sectra user experience. This role acts as a liaison between product management, sales/Customer Success Managers and the customer.
We offer
A professional workplace with fantastic colleagues, who also have fun at work
A work environment where your voice will be heard and where your efforts make a difference
The ability to work with products that bring real benefits to society
An environment that features technically advanced systems and where patient safety and efficient workflows are key aspects
An international environment with the opportunity to work in, or with, other countries and cultures

Skills & Requirements
At Sectra, we hire for attitude and ability – train for skill. This means who you are is more important than your previous experiences. There are a few core abilities that are central for any role. We always look for your willingness and ability to learn and take on new tasks fast, utilize previous experiences and quickly grasp new information. We also want you to have a strong analytical mindset in which we consider it to be important that you can understand and break down and solve problems. We also look for good communicators who have the ability to interact with colleagues, partners and customers in an effective, clear and constructive way.
In addition to these qualities, we want you to have:
Knowledge of global healthcare markets including a strong, working knowledge of the US imaging market
Years of experience in a marketing/sales role in US healthcare IT
A college degree in business or communications
Strong working relationship with US Sales and Headquarters Marketing Teams
Proficiency in Microsoft Office products
Ability to travel globally
Strong communication skills, both written and oral
Comfortable when presenting to large group

Other information:
Applications are being reviewed on an ongoing basis.
Learn more about our recruitment process here.