Global Field Service Manager Heat Exchangers

Alfa Laval Global Service Operations is looking for a

Global Field Service Manager Heat Exchangers

We create better everyday conditions for people. We do this by contributing to a more sustainable future through engineering innovation. We love what we do and we’re good at it. But now we want to be even better! We’re looking for a Global Field Service Manager Heat Exchangers

reporting to Global Service Operations.

So, what are you going to do today?

About the job:

Global Service Operations is a team that is supporting our sales and service organization around the globe to improve the customers experience with us. In this position you will work with our Global Field Service Manager Separation, Business Units and with Sales Companies around the globe to assess and analyze the current situation and to support them to further develop and professionalize our Field Service organizations working with Heat Exchangers.

You are placed in Europe preferably close to our Headquarter in Lund, Sweden and you will report to Jens Pulczynski, Head of Global Service Operations.

Your main tasks:

As a Global Field Service Manager Heat Exchangers, you will be responsible for capability and safety in our Field Service organizations. You will continuously improve our processes, equipment & tools and define, implement and follow up on our strategy to become “The Heat Transfer Service Company”. This includes working with partners and working digital and smart. Furthermore, you drive competence development together with our competence Manager and our Business Units and you create a strong customer focused culture.

Who are you?

To succeed in this this role, we see that you are a service and customer minded person with several years of experience of industrial service and have a university degree in engineering or maintenance. We expect that you have been working with change management and working digitally as well as managing field service organizations would be valued.

You have a good level of business understanding, commercial drive and analytical experience.

You should have a natural capacity for networking and a social capability to make good connections within and throughout the Alfa Laval organization. You are structured and can enjoy a high variety of tasks in a rapidly changing and growing work environment.

The role will require international travel (40-60 days per year) and the work includes many international contacts. You should be able to use English as a working language, spoken and written, fluently.

What’s in it for you?

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

For more information, please contact

Jens Pulczynski, Head of Global Service Operations, +49 171 976 6060,
and for questions regarding the recruitment process please contact 
Maria Törnqvist, HR Partner, +46 729 420 353

Union information

Johan Ranhög, Akademikerna, +46 46 289 16 64

Stefan Sandell, Ledarna, +46 46 367 364

Bror Garcia Lantz, Unionen, +46 709 366 985

We review applications continually so please send in your application as soon as possible not later than 15th of March 2022

We don’t accept applications sent directly via email.