Global KYC Tool Programme Manager & co-head of Global KYC

Nordea is a leading Nordic universal bank. We are helping our customers realise their dreams and aspirations – and we have done that for 200 years.

Job ID: 20818 
We are looking for a strong Programme manager who co-lead the KYC Change Management unit in the Know Your Customer (KYC) organisation in Group Financial Crime Prevention (GFCP). This is an opportunity for you to be a part of Nordea’s Financial Crime Prevention and you will be working with highly competent people in an energetic and dynamic organisation. 
Compliance and integrity go hand in hand. It’s all about making sure that we’re a trusted partner to both our customers and society – the foundation for great customer experiences.
That’s where you come in. Working with us, you’ll help ensure that compliance underpins every decision we make and every action we take.
Together, we are passionate about building a Bank that makes a difference – one where you can learn and grow. Will you help us lead the way in embedding compliance to transform the future of banking?
Your future responsibilities
You will have a crucial role in ensuring the delivery and implementation of the new strategic global KYC Tool, delivering the critical path, programme oversight as well as mapping of dependencies securing agreements, you will also have a role in reporting and communication towards stakeholders on all levels, in corporation with the current agile delivery train and the management of KYC and KYC Change Management. 
What you’ll be responsible for:
* Shaping and delivery of Nordea’s new Global KYC tool (PEGA CLM) including development the structure and governance of the programme
* Monitor, manage and report programme progress and handle risks, issues, dependencies, budget & resources
* Shaping, planning and developing  scope, deliverables, required resources, work plan, budget, and time plans for initiatives together with GFCP Leadership teams responsible for execution
* Ensuring key requirements needed are translated into executable deliveries, providing regular oversight and enabling progress on the execution of the overall programme and sub-projects

You will work closely with the stream lead in the programme as well as senior stakeholders across the organisation. The role reports to the Head of KYC in Group Financial Crime Prevention in Nordea and is part of the KYC leadership team. The role can be placed in either Stockholm, Helsinki, Lodz, Warsaw or Gdansk.
Who you are
Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us. You enjoy learning and are excited about bringing your ideas to the table. You’re self-driven, dependable, speak up – even when it’s difficult – and committed to empowering others. 
To succeed in this role, we believe that you:
* Have Programme Management experience from large scale, multiyear and multi jurisdiction transformation programmes and hands on PEGA CLM experience
* Are a strong leader and have extensive experience running large programmes in a challenging environment - while having fun
* Are comfortable with managing multiple assignments and interests at the time and excel in managing your stakeholders across business, operation and technology units – also on senior management level
* Are a passionate team player with great social skills, open-minded, solution oriented and you know how to bring a project to successful completion
* Thrive in a hectic environment and have a “let’s do it” attitude, you are self-driven and manage well under pressure
* Are clear, convincing and respectful in your communication – in speaking, in writing and when presenting – all in English

Your profile and background:
* Strong delivery record as programme manager within the banking sector 
* You understand the underlying business drivers and take a cross-functional perspective in discussions on Financial Crime Prevention strategy
* You have, during your role as a programme manager, showed that you are an excellent change manager, facilitator and problem solver

We are looking for someone who is passionate to fight financial crime and are looking for an opportunity to be part of the exciting and challenging journey Nordea has embarked on.
Next steps

Submit your application no later than 20/12/2023. For more information, you’re welcome to contact Head of Know Your Customer, Bjørn Wegener, wegener@nordea.com.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.
For union information, please contact finansforbundet@nordea.se or SACONordea@nordea.com.