Global Marketing Automation Specialist (m/f/d)

About Sendify
As a Swedish Log-tech Scale-up, we are digitizing the logistics industry with our intuitive shipping platform. Our mission is to make everyday shipping for small B2B businesses accessible, transparent and collaborative - but most importantly, affordable. By pooling the buying power of all Sendify users, small businesses can book shipments with leading parcel carriers and freight forwarders at discounts of up to 85%. In Sweden, Sendify is already known as the most user-friendly transportation management system for small shippers. After a successful Series A financing round of 5.3 million Euros, we are now on a steep growth track. For this growth we are looking for highly motivated talents, like you!

Join Sendify as Global Processes & Automation Specialist (m/f/d)
The Global Processes & Automation Specialist is a specialized Growth role, responsible for optimizing internal IT & automation processes. The Global Processes & Automation Specialist plays a key role in adapting the development of Sendify's CRM initiatives and other IT platforms as well as managing the quality and consistency of contact data. With the focus on both acquisition and retention, the Global Processes & Automation Specialist is about customer care and growing Sendify's contact base.

Activities
- Define automation strategy according to the company goals
- Implement automation strategy using the chosen IT platforms
- Analyze data to identify activity patterns and design a lead acquisition mechanism to increase campaign efficiency and lead conversion rates
- Set up and optimize A/B test automatic flows
- Do integrations with other digital channels
- Be responsible for the areas of Email, triggers, loyalty / referral programs and data management
- Measure statistics, KPIs and marketing automation performance
- Identify patterns, develop strategy and implement continuous improvements in CRM, lead management and workflow automation
- Evaluate and implement platforms and tools for the Growth organization


Your profile
- +2 years proven experience in a Marketing, Sales, Growth role or in a related field
- Fluent English, preferably fluent in a second language (German, Swedish, French)
- Acceptable level of technical skills to understand the working process of the Growth departments
- Knowledge of Marketing, Sales and Customer Service to understand audiences
- Result-oriented and driven by increasing sales
- A technical and analytical skill set and interest
- Structured and process-oriented test and improve mentality
- Strong understanding of segmentation and personalisation
- A strong business mindset and understanding of how to work with and communicate KPI's
- Understanding how to create synergy between channels and how to best work cross-channel


Curious. Collaborative. Courageous.
We build the future. We shape our products. We are our identity. This makes Sendify, Sendify. We're constantly evolving. The world around us is changing. To build the future and drive the change, we need to work together. Therefore, we're looking for you to:

- Be curious and ask "Why". To get the answers we need to ask the questions
- Questioning and critiquing the current, will lead us to the new, better
- Be courageous. It's better to ask for forgiveness, rather than permission. We're moving really fast, so test your ideas rapidly, and get results quickly
- Collaborate. We're on this journey together and know, together is better!


When you work at Sendify you get to
‍♂️ Be part of a great company with strong focus on people and culture

Work in a fast paced environment with colleagues from different countries

Spend your days with motivated and engaged colleagues (We like to hang out outside of work too. Come join at a karaoke night!?)

Be part of a growing team that values people, learning and development

Application process
We would like to give all interested candidates ample time to apply for this position. This means that the application deadline is February 27, 2022, after which we will get back to you on your application and schedule interviews.

- Phone/digital interview with Franka (Global Growth Lead)
- Personality and logic test
- Case introduction - to see how you work
- Case presentation with Gustaf (Director Global Operations) and Franka
- Meet the team in person either in the Swedish or German office
- If we are a good fit - offer!


Hard facts
- Type of employment: Full-time (40h per week)
- Seniority: Professional, Intermediate
- Reports to: Global Growth Lead
- Location: Remote with willingness to travel to Berlin office on a regular basis (approx. 5 days per month)
- Start date: Mid Q2 2022


Sounds like a job for you?
Great! We can’t wait to hear from you. Simply submit your application online. You can upload your CV and additional files as PDF. A short cover letter - if you like - can be added directly in the application form.

Finally
You are welcome at Sendify for who you are, no matter where you come from or what you look like. Our platform is for everyone, and so is our workplace! We are creating a culture at Sendify where empathy, diversity, respect and courage are front and centre.