Global Product Specialist, Digital On-Boarding

Location: Sweden - Stockholm, Malmö UK - Nottingham

As part of Ikano Group, the Ikano Bank vision is to create possibilities for better living, with the goal to simplify the everyday life of the many people. The Digital organization is where the Product, Development, Customer Experience and Data teams comes together to drive the transformation of Ikano Bank and develop compelling propositions for our customers and partners.

We are currently looking for a colleague who shares our passion and energy to develop competitive, profitable and highly relevant products to bring to the market. You will be creating propositions with sustainable business models aligned with our strategic agenda and in accordance with our culture and values.

You will be part of Ikano Bank, where we create possibilities for a better living by delivering valuable financial services to both consumers and businesses through retailers, partnerships and directly. We do this with different perspectives, natural curiosity and long-term focus.

This is a unique chance to take great responsibility and create future opportunities for Ikano Bank. Let’s achieve great things together.

Let’s make a difference in finance for the many people

As Global Product Specialist – On Boarding, you will work in close partnership with colleagues across our different markets, IT, partners and other functions. You will be a key member of our Global Product and Value Proposition team where we develop, manage and lead the transformation of our products and propositions within areas such as Retail, Insurance, Loans & Savings, Deposits and Cards & Payments.

You will have a key role in defining our new product propositions and driving our transformation towards new distribution models and global consolidation.

This role sits within our Global Product Manager framework, with a primary focus on

• Developing and communicating the roadmap for your Product area, in line with broader Product, Value Stream and Organisational Strategy
• Being recognized as the go to person within Ikano for your Product area
• Defining the requirements and features that will create our capabilities
• Working with the CX team to understand and improve relevant customer experience dimension
• Developing strong relationships with stakeholders across the group and with key external partners and customers
• Working in a transparent, open, firm and fair fashion, gaining trust and confidence
• Developing and applying an understanding of how to optimise the Product / Capability performance in line with the values of the Bank Strategy
• Contributing to the development and adoption of Agile ways of working across the bank and in particular Group Digital
• Strong collaboration with relevant delivery teams and other relevant business teams
• Understanding the regulatory context for product/ domain and ensuring compliance with relevant legislation, industry standards and scheme
• Optimizing cost efficiency with creation of value for the customer and bank

We offer you

Operating at the very core of Ikano Bank, you will have an active role in various decision forums, represent us to external partners and create a great foundation for further development.

This position is more than meets the eye. You will get the chance to push boundaries and are expected to challenge the status quo. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective. Because here opportunities arise, and growth follows.

Are you the one for Ikano?

We are looking for an inspiring and authentic team player with an inquisitive and strategic mindset and a good understanding of On Boarding across Card and Loan products from commercial and operational (compliance, processes, industry initiatives) point of view.

You will build and maintain an excellent understanding of the competitor landscape and be able to position the Ikano offering in line with our ambition.

You will have a strong delivery focus combined with a genuine interest and knowledge of developments in the industry, together with a good understanding of customer and technology in a business context. Ideally, you will have experience from agile ways of working.

Great stakeholder, communication and facilitator skills are also a must in this position, and you are fluent in spoken and written English.

Previous working experience in a European multi-market, digital context is strongly preferred.

You thrive in a team environment and take the lead with Ikano’s values at heart. You are experienced in building and maintaining relationships with internal and external stakeholders. Taking ownership and responsibility is important to you, and you lead by example.

We want our customers, partners and co-workers to choose us for what we stand for, what we deliver and how we deliver it. Three basic values guide our work: common sense and simplicity, working together, and daring to be different. These values should feel natural to you.

Join us now – together we will find a better way

In this role you will report to our Head of Product Change. As you will be working within a bank-wide scope, the role will require quite a bit of travelling (when the world opens up again) and virtual meetings. We would like this role to be based at either our offices in Stockholm, in our head office in Malmö, Sweden or Nottingham in the UK.

We look forward to receiving your application with a CV and cover letter prior to the 13th September 2021, and please note that we are unable to accept applications via email.

We respectfully decline any contact from recruitment or advertisement agencies.

About us

Ikano Bank offers simple and attractive savings and loan products for consumers, sales support services for retailers, and leasing and factoring solutions for corporate customers. Ikano Bank has a presence in Sweden, Denmark, Finland, Norway, the UK, Poland, Germany and Austria. Ikano Bank is part of Ikano Group, who is an international group of companies operating in the areas of banking, insurance, residential and retail. At Ikano, our vision is to create possibilities for better living. We do this by working together to create simple and meaningful solutions based on fair terms that bring value to our customers. Ikano Group was established in 1988 and is owned by the Kamprad family. Find out more about us on www.ikanogroup.com