Global Service Training Manager

Epiroc is a leading productivity partner for the mining, infrastructure and natural resources industries. With
cutting-edge technology, Epiroc develops and produces innovative drill rigs, rock excavation and construction
equipment, and provides world-class service and consumables. The company was founded in Stockholm,
Sweden, and has passionate people supporting and collaborating with customers in more than 150 countries.
Learn more at www.epirocgroup.com.

Join us

Are you looking for a role with global exposure? Are you interested in education, training, and service operations as well as in process development and working together with different stakeholders? Then this might be your next role!
We are looking for an open-minded and result-driven person who wants to lead our global service training team on the way to shaping operational excellence for generations to come.
You will be a part of our Parts & Services Division organization and the global service operations team.

Your mission

As a Global Service Training Manager, your mission will be to drive an international team that is focused on providing and organizing excellent training courses in regard to service operations. You will be also responsible for the setup of new training programs in this segment together with HR. In this function, you will work closely with the whole organization especially HR, the indirect sales team and marketing.
Specific tasks include ensuring the capability and knowledge in the service organization globally and development of new training courses based on global standards and in projects.
Role reports to Global Operations Manager.

Your profile

To succeed in this role, we believe you are a team player with great organizational and communication skills. Knowledge in the area of training and education development is also needed.
You are communicative, efficient, and highly motivated person and have a track record of delivering results in a fast-paced work environment. You have experience in facilitation across all levels and functions and an ability to influence business teams.
As this a global role, fluency in English (spoken and written) is necessary.

Life at Epiroc

By joining our team, you can expect an atmosphere of creativity, innovation, and workplace diversity. You will be a part of a group of skilled and helpful colleagues who live by our core values: Collaboration, Commitment, and Innovation. We work in a global environment with over 113 different nationalities!
In addition to the fact that we have a culture that is characterized by development combined with having a good balance between work and leisure, there are some things that makes us a little extra proud to work at Epiroc:  
* Global career opportunities
* Epiroc University, for your own competence development
* Community involvement
* Benefits package, which amongst other things include flexible working hours and bonus.


Location and travel

The location for this role is preferably Örebro, Sweden, but other locations in the proximity of Epiroc offices may be considered. Occasional travel would be required in this role.
The role can be performed in a hybrid way. It is a way of working that offers flexibility and allowing for a better balance between work and private life, which also promotes well-being. The exact split between on-site and remote work is up to further agreement.

Application and contact information

In this recruitment process, we review applications continuously. Welcome with your application as soon as possible by creating an account in our recruitment system. The last day to apply for this position is 2023-01-23.
For questions about the position please contact the hiring manager: Christel Fuellenbach, Global Service Operations Manager, christel.fuellenbach@epiroc.com
For questions about the recruitment process or application please contact: Recruitment specialist Zuzana Kalivodova, zuzana.kalivodova@epiroc.com