Group Product Manager - Assisted Shopping

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

What do we offer?
Volvo Cars are on an ambitious journey to redefine the customer experience related to car usage and ownership. Combining digital technologies and innovative services, we are committed to offering the most personal solutions in mobility. While Volvo Cars are pushing the boundaries within electrification, design, safety leadership, sustainability and more – some of the most exciting action is happening in online sales.

We are building up Volvo Cars online sales capabilities and driving the shift towards a D2C business model. Our aim is clear – to provide customers with modern, flexible and hassle-free ways to own a car, whether through a Care by Volvo subscription, lease, loan or cash. By that, shaping the future of the automotive industry. With such high ambitions, Volvo Cars are undergoing a radical transformation in the way we design, build, and improve our digital products and offers. Located in our Global Online Experience (GOX) product cluster organisation, the Future Retail & Assisted Shopping cluster is looking for customer-obsessed, relentless individuals who can help us achieve our targets.

What you’ll do
We are looking for a Group Product Manager Assisted Online Shopping who takes responsibility to continuously enhance the integrated, assisted omnichannel shopping experience for our customers. You develop the group product strategy and define product roadmaps that include experiences, features, capabilities and tools based on an integrated understanding of customer behavior, business direction, anticipated market trends and technology opportunities.

This is a leadership role within Global Online Experience, and you will oversee a group of 4-5 high-performing Product Managers and teams that are steered in partnership with an engineering manager and a design lead. By giving guidance and strategic direction you will deliver excellence from your Product Managers.

Assisted Shopping is a critical area in the online shopping experience on volvocars.com and you will take ownership of the delivery of a connected digital shopping experience at our physical retail stores as well. By planning and implementing an array of assisted commerce solutions your teams will allow us to engage with shoppers online and get them closer to the in-store experience through conversation, listening to consumers and iterating on their needs with the ambition to deliver a seamlessly connected, industry-leading assisted shopping experience.

You and your skills
You are a customer-obsessed leader for your digital product area, and accountable for its success. You have a passion for the customer and ideally have a background in creating user experiences that are best-in-class, advocating user research, experimentation, and data-driven approach. We also believe that you have an entrepreneurial mindset, motivated by commercial success. The Online Direct Business is a key strategic growth area of Volvo Cars and our ambitions are big. An important part of the role is therefore to enable continued growth within your product area by identifying the need of, and scaling up, new teams where needed. 

* 5+ years Product Management leading consumer-facing products experiences
* Proven track record of successfully implementing new concepts or programs in a fast-paced, digital retail environment
* Skilled at leading, influencing and developing cross-functional matrixed teams to successfully deliver against multi-track roadmaps
* Possess strong decision making and prioritization skills
* Ability to think end-to-end, and champion the digital experience but also understand the entire customer journey including Retail Stores 
* Excellent communicator, you are used to interacting with a wide set of stakeholders and getting buy-in for your ideas and roadmaps


Location
Preferably HQ Gothenburg or Stockholm

Contact & Application
Please apply via the link provided no later than February 21st. Applications and CV's will not be accepted via email. In this process, we work with continuous selection.
If you have any questions regarding the position you are welcome to contact Senior Recruiter Karl Neuman at karl.neuman@volvocars.com