Group Product Manager - Sales Platform

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

What do we offer?
Volvo Cars are on an ambitious journey to redefine the customer experience related to car usage and ownership. Combining digital technologies and innovative services, we are committed to offering the most personal solutions in mobility. While Volvo Cars are pushing the boundaries within electrification, design, safety leadership, sustainability and more – some of the most exciting action is happening in online sales.

We are building up Volvo Cars online sales capabilities and driving the shift towards a D2C business model. Our aim is clear – to provide customers with modern, flexible and hassle-free ways to own a car, whether through a Care by Volvo subscription, lease, loan or cash. By that, shaping the future of the automotive industry. With such high ambitions, Volvo Cars are undergoing a radical transformation in the way we design, build, and improve our digital products and offers. Located in our Global Online Experience (GOX) product cluster organisation, the Future Retail & Assisted Shopping cluster is looking for customer-obsessed, relentless individuals who can help us achieve our targets.

What you’ll do
We are looking for a Group Product Manager Direct Sales Platform who takes responsibility to further enhance our direct sales platform that is utilized by both our own agents and retail partners to manage prospect relationships and turn them into sales. It will be your ambition to turn the platform into a one-stop, intuitive direct selling solution that is accessible from any device, enables a great customer experience and maximizes the efficiency of sales operations. You will play a decisive role in helping us to grow and transform our online direct sales business to the next levels by further expanding the set of sales enablement tools available to the agents and making it suit to the needs of the everchanging automotive offer landscape.

You develop the group product strategy and define product roadmaps that include experiences, features, capabilities and tools based on an integrated understanding of customer & user needs, business direction, anticipated market trends and technology opportunities. This is a leadership role within Global Online Experience, and you will oversee a group of 4-5 high-performing Product Managers and teams that are steered in partnership with an engineering manager and a design lead. By giving guidance and strategic direction you will deliver excellence from your Product Managers.

You and your skills
You are a customer- and user-obsessed leader for your digital product area, and accountable for its success. You have a passion for sales and possess solid knowledge of related business processes, additional experiences in the area of Customer Service are appreciated. You are driven to create best-in-class user experiences by advocating user research, experimentation, and taking a data-driven approach. We also believe that you have an entrepreneurial mindset that is motivated by commercial success.

The Online Direct Business is a key strategic growth area of Volvo Cars and our ambitions are big. An important part of the role is therefore to enable continued growth within your product area by identifying the need of, and scaling up, new teams where needed. 

* 5+ years Product Management in a direct sales environment
* Proven track record of successfully implementing new concepts or programs in a fast-paced, digital retail environment
* Skilled at leading, influencing and developing cross-functional matrixed teams to successfully deliver against multi-track roadmaps
* Possess strong decision making and prioritization skills with the ability to think end-to-end 
* Excellent communicator, you are used to interacting with a wide set of stakeholders and getting buy-in for your ideas and roadmaps


Location
Preferably HQ Gothenburg or Stockholm

Contact & Application
Please apply via the link provided no later than February 21st. Applications and CV's will not be accepted via email. In this process, we work with continuous selection.
If you have any questions regarding the position you are welcome to contact Senior Recruiter Karl Neuman at karl.neuman@volvocars.com