Guest Experience Coordinator

Join Our Growing Team

BE AWAKE FOR THE FIRST TIME IN YOUR LIFE

Do you dream of changing peoples’ lives through extraordinary sleep?

At Hästens, we strive for a world where people sleep well - one that’s more joyful, peaceful and loving. Every day since 1852, we continue to hone our world-class craft in our factory in Köping, Sweden.

Join our tribe of extraordinary creative thinkers and visionaries to embody the Spirit of Hästens: an open mind, global outlook and a desire to master our craft and enhance people’s well-being.

Together, let’s awaken the world.

About the role:

Hästens is in a growth phase and we are now looking for a new Guest Experience Coordinator at our Head Office. This role is a great opportunity for you, if you are in the beginning of you career and looking for a role to make your own with great opportunities for development. You will be one of Hästens’ most important ambassadors by welcoming and serving our guests to ensure an amazing experience.

You will have the opportunity to work in a global company, working with guests from all over the world and providing them with an extraordinary and memorable experience for a lifetime.

Responsibilities:

- Being an ambassador for Hästens and creating amazing experiences for each visitor such as business partners, journalists and other media outlets, influencers, designers and other VIPs.
- Host, oversee and maintain the reception, dining areas and conference rooms at our headquarter.
- Provide exceptional service in person, email and on the phone.
- Greet, welcome and serve visits at Hästens, with lunches, coffee etc. in the absolute best possible way.
- Coordinate and support the organization/logistics around trainings and visits for external and internal staff
- Manage mailboxes connected to trainings and visits.
- Arrange and host both external and internal events.
- Process daily incoming and outgoing mail and packages.
- Point of contact for the company car management and administration.
- Coordinate facility and equipment management/purchasing.
- Participate as needed in special projects.
- Other duties as assigned.

Requirements:

- Outstanding communication and relationship skills.
- Extremely well organised.
- Support & service mindset.
- Warm, welcoming and positive.
- Enjoy working with people.
- Proficient (absolutely fluent) in English for conversations and in writing for correspondence
- You are computer literate (i.e., Word, Excel, Outlook, e.g.) and in Apple-based applications, particularly Keynote.

- Bachelor's Degree

Key Competences:

- Positive mind-set and high-energy
- Sales and service-oriented and autonomous
- High-standard of cultures and values
- Adaptable to rapid change and priorities
- Ability to multi-task
- Extremely organized and detail-oriented
- Curiosity for learning
- True team-player
- Ability to keep up with a fast-pace

About Hästens:

Sleep may be today’s ultimate modern luxury. But it’s more than that; it’s a biological necessity and the foundation of our entire wellbeing. We want people to sleep well so that they can create the future they dream of upon waking. That’s why our master craftsmen consider and handcraft every detail of our bespoke designs using only the finest natural materials.

We are proud to be a world-class international brand, operating in more than 40 countries with over 300 partners in Europe, Asia, America and Africa - and still growing.

Application process:

If you want to join our exciting journey and a fantastic team, please upload your CV with a short cover letter. Due to GDPR, we only accept applications through our career page. Do not wait too long with your application as interviews are held continuously.

Compensation & Benefits

We offer a comprehensive and competitive salary and benefits program.

Commitment

Hästens is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status.