Head Customer System Engineering (f/m/d) Polymer Solutions

Company Description


Oetiker provides customers with the peace of mind that their mission-critical components are reliably connected. We are a global leader in high-end connecting solutions for the vehicle industry and for high-value applications in industrial segments. With 1800+ employees in more than 30 countries and over 75 years of experience, we are the trusted, global, long-term partner for the world’s leading OEMs.
Our Polymer Center of Competence, located at Lindholmen in Gothenburg Sweden, is a newly founded branch of the Oetiker Group with the global responsibility to develop polymer quick connectors and system solutions mainly for thermal management applications in electric vehicles. We benefit from the global footprint and expertise of the Oetiker Group while maintaining an innovative start-up feeling. We create high-quality solutions to ensure the future of clean and secure e-mobility.
Please find here a video showing our latest polymer products under development: https://players.brightcove.net/4684385787001/default_default/index.html?videoId=6282098101001


Job Description


We are expanding our team in Gothenburg and are looking for a leader of our global Customer System Engineering team. You will be responsible for managing customer projects and driving all engineering activities to customize existing products and integrate them into systems of major E-mobility OEMs worldwide. This is an end-to-end responsibility from customer pain point identification to production in close collaboration with global KAM teams.
Responsibilities
• Build up and lead the global Customer System Engineering team
• Act as technical expert in interactions with customers in close collaboration with global KAM teams to identify customer needs and pain points
• Manage customization of existing products and development of new polymer fluid system concepts, including 3D models, mockups, pretotypes etc.
• Provide design integration support to advanced engineering at our customers to integrate our solutions into their systems (visualized via CAD)
• Oversee planning, reporting and execution of customer specific development projects (products and processes) while meeting quality, cost and delivery (QCD) expectations
• Oversee internal and external testing and validation activities for all running customer projects
• Liaises closely with production partners to ensure smooth SOP
• Manage project risks and track development projects using measurable KPls
• Continuously align team capacity and capabilities with near and long-term needs
• Closely collaborate with the polymer R&D department for resource planning and new product development ideas
• Ensure that developed solutions are cost-effective, innovative, reliable and of high quality to provide customers the peace of mind that their components are reliably connected


Qualifications


• Degree in engineering (BSc/MSc)
• 10+ years working experience as a project engineer or KAM in the automotive industry
• Professional experience in the development and design of plastic parts
• Excellent knowledge of CAD (preferably SolidWorks) and experience with quality standards such as IATF 16949 and ISO 9001
• Excellent leadership skills paired with strong innovative thinking
• Strong project management and problem-solving skills
• Ability to develop strong client relationships and to explain complex technical issues/solutions in a simple and compelling way
• Excellent oral and written communication skills in Swedish and English
• Self-motivated and a self-starter with hands-on skills and a team-oriented attitude
• Willingness to travel


Additional Information


A position at the Polymer Center of Competence offers exciting global challenges and a whole range of development opportunities. The unique company culture adopted from the Oetiker Group is built on a strong sense of trust where employees are encouraged to contribute from day one. We embrace our diversity and enhance it by being open to new approaches. We are therefore looking for colleagues who share our customer-focused mindset of delivering quality and value in everything we do.
We strongly encourage equal rights and gender equality. At Oetiker, everyone has the same possibilities to grow and develop with us.
Get to know us to get ahead.