Head of Account Management

Scanias strategic accounts will play an important role in the transformation of our company. Our portfolio includes the global transport companies, key transport players in different industries but also transport buyers who approach Scania to find sustainable solutions. Our accounts are often at the forefront of the development and challenge us to develop new solutions and business models.

Our assignment is to work in close collaboration with the strategic accounts to deliver concrete CO2 savings and scaling of new technologies. We need these key stakeholders in the transport eco system to achieve our Science Based Targets and we believe that they will grow in importance in the coming years. Our feedback from the strategic accounts is that Scania can play an important role in the shift to sustainable transports but we will need to be creative, innovative and deliver business development to accompany the deployment of new technologies.

In addition we continue to develop business with the international fleet customers to achieve growth in volume and EBIT with a global ambition and approach. Head of Account Management is a new position that will assume responsibility of our front office activities. 

The assignment

As Head of Account Management you are leading a team of highly skilled and experienced Global Account Managers. Your role is to secure the execution of the customer plans and deliver agreed volumes and consolidated performance KPIs. You are also responsible for the customer categorization framework and the management of resources to enable delivery towards customers in each category. You will be leading the process improvment activities and the coordination of activities towards the back office. You will also be part of the formation of the new Strategic Account Management team and contribute towards the strategic development of the department. 

Your profile

You have an experience of working with end customers in sales or services and you are comfortable in the international business environment. You have experience of complex negotiations and excellent influencing skills. You are a skilled leader with experience of setting targets and continous follow up aswell as coaching. You have a high degree of responsibility and a meticulous approach to financial planning and business case creation. 


Excellent communication skills are required in the interaction with customers and business units. You have a university degree in business or engineering. Experience advanced customer management and sustainability is meriting.

Working with strategic accounts in this time of transformation is a challenging but a very exciting and rewarding assignment. Our work will deliver concrete contributions to the decarbonization of the transport industry and our projects can inspire others to follow. Our team is dynamic, dedicated, determined to deliver world class account management and a significant contribution to the journey towards sustainable transports. 

For more information, please contact:

Evalena Falck, Director, Strategic Account Management, evalena.falck@scania.com

Application:
Please apply no later than the 24th of February 2022. Your application should include a cover letter and a CV. We look forward to receiving your application.


#LI-Hybrid


Scania is a world-leading provider of transport solutions. Together with our partners and customers we are driving the shift towards a sustainable transport system. In 2020, we delivered 66,900 trucks, 5,200 buses as well as 11,000 industrial and marine power systems to our customers. Net sales totalled to over SEK 125 billion, of which over 20 percent were services-related. Founded in 1891, Scania now operates in more than 100 countries and employs some 50,000 people. Research and development are mainly concentrated in Sweden. Production takes place in Europe and Latin America with regional product centres in Africa, Asia and Eurasia. Scania is part of TRATON GROUP. For more information visit: www.scania.com.