Head of Application Management Services (737617)

About this opportunity
We are transforming into Digital Capability Hub within Enterprise IT. The purpose of our newly founded unit, Application Management Services, (AMS) is to provide specialized expertise in configuring, integrating, customizing and supporting Software-as-a-Service (SaaS) and Commercial Off-The-Shelf (COTS) systems. The unit’s primary goal is to deliver tailored solutions within the SaaS and COTS ecosystem, ensuring these systems are successfully aligned with the organization's business processes and objectives.

What you will do
In this role, you will have the opportunity to be a motivator for growth, innovation and cultural transformation within the organization. Your leadership and people-centric approach will be instrumental in driving teams to success and impact.

Provide visionary leadership and strategic direction to a complementary team of approximately 250 employees and 10-12 line managers. Inspire, mentor, and guide them towards achieving their full potential, using DevSecOps mindset and ways of working.
Develop a culture of continuous learning and growth to develop our people. Identifying strengths, coaching, mentoring team members and creating skill improvement opportunities thereby cultivating professional growth and leadership skills.
Lead efforts to transform our culture into one that accepts agile methodologies, innovation and adaptability. Champion diversity, equity, and inclusion initiatives to build a supportive and collaborative work environment.
Develop and implement strategies for attracting, retaining and growing top talent.
Drive a culture of excellence, setting high standards for application management, quality, value delivery and collaboration.
Collaborate closely with stakeholders and users, including Product owners/managers, to understand their needs and align strategies. Cultivate strong partnerships that drive efficiency in our PaaS and COTS landscape.
Optimally manage and own the unit through organizational changes and transformations. Champion agility and adaptability within the team to respond to evolving user needs and demands.
Be responsible for the financial aspects of the unit, including budget allocation and people optimization, to ensure efficient operations, cost-effectiveness and value delivery.


You will bring
Validated leadership experience in roles of increasing responsibility, with a track record of effectively leading teams and services focused on the configuration, integration and customization of PaaS (Platform as a Service) and COTS (Commercial Off-The-Shelf) products.
Bachelor degree or equivalent experience.
Solid understanding of cloud computing, modern technology stacks and standard methodologies for service management and DevSecOps practices.
Exceptional communication and collaboration skills to engage with multi-functional teams and stakeholders.
Agile and adaptive approach, with the ability to know the latest with technology trends and drive efficiency in service delivery.
A commitment to championing diversity, equity, and involvement initiatives to create an inclusive and synergetic workplace.


Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

Application:
We look forward to receiving your application in English. Please note we cannot accept applications via email.

Primary location for this role: Kista, Sweden.

For specific questions please contact Recruiter: Aleksandra Rusa-Warda aleksandra.rusa-warda@ericsson.com.
You will report to VP & Head of Global Competence Center.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city: Sweden (SE) || Sweden : Stockholm : Stockholm