OBS! Ansökningsperioden för denna annonsen har
passerat.
Arbetsbeskrivning
We are looking for a Head of Application & Multi-Cloud Services to Fujitsu Sweden!
About the role
In this role you manage a large or complex team and demonstrates good knowledge of the area of operations that they have ownership for. You have responsibility to ensure and maintain the availability of the operation for customers and end users.
Key Accountabilities
People Management. Manages, motivates and develops a large team, ensuring that the service levels are met. Manages resources, resource forecasts and allocation of work activities
Risk Management. Establishes and manages risk for the team’s skill levels and adequate resources to ensure that risks are mitigated and problems resolved, in relation to meeting our commitments.
Planning & Control. Resource allocation/scheduling to meet the demands of delivering a service, taking into account changing priorities or issues on services of a small to medium capacity. Uses strengths of team to achieve effective and efficient delivery of service within Service Level Agreement. (SLA) Creation, maintenance and adherence to Quality Standards as appropriate. Evaluates and integrates new workloads.
Business orientation. Anticipates the impact of business issues on own team and takes appropriate action. Is responsible for monitoring and controlling issues and providing reports to customers and/or internal stakeholders as required.
Operations Focus and attention is primarily on the specific services which the team is delivering to their current customer base. Helps to define and implement best practice for given area. Responsible for improving core skills, adopting standard processes and encouraging re-use.
Tools Mastery. Ensure adherence to agreed strategic tool-set, emphasizing the need for improved deployment and usage.
Welcome to apply!