Head of Commercial Operations

Ecobloom is a Stockholm-based startup within the area of smart indoor farming. We bring nature closer to people by empowering them to grow their own food in a fun and interactive way. By combining an ancient growing method with modern technology, we hope to revolutionize the way we grow food. We are a small team with a shared vision to help create a better and more sustainable place for future generations. And we look for like-minded people who share the same goal. Is that you?


Who you are
We are looking for an ambitious and self-driven Head of Commercial Ops to join our team! As Head of Commercial Ops at our company, you will be responsible for overseeing the overall business operations and sales strategy, as this is crucial for our growth and success. The position includes elements of many of the activities performed by Sales, Operations, and Marketing, and a layer of digital applications and advanced analytics
You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader.


Responsibilities
Establish and maintain the e-commerce platform while continuously improving and expanding various sales channels
Be in charge of sales through all of our channels (online and offline)
Manage demand planning with Operations, Sales, and Logistics.
Manage supply chain of our products
Manage CRM systems
Customer service
Develop commercial goals and objectives in support of the company vision. Metrics must measure progress and include action plans that improve efficiency.
Establish strategic imperatives & initiatives in order to ensure the fulfilment of business requirements and to optimize business performance.
Drive operational excellence processes throughout the team to ensure contract compliance and customer satisfaction. Effectively lead a team of operations leaders, determine clear roles & responsibilities, identify, and act on development needs to ensure superior business & customer support.
Ensure data analytics drive decision making.
Drive processes simplification and best practices.



Requirements and Qualifications
Bachelor’s Degree and 2+ years’ management experience in Sales, Commercial Operations, and Finance.
Proficient in using e-commerce platforms and payment services such as Amazon, Shopify, Woocommerce and more.
Deep understanding of Wordpress and compatible data analytics plugins
Proficient in digital marketing
Strong analytic skills with the ability to clearly link financial results to operational performance drivers and lead positive change.
Ability to influence and collaborate with senior level management team.
Experience leading or managing projects of various size, duration and scope.
Demonstrated ability to lead and influence a team.
Ability to translate strategy into business objectives.
Demonstrated written and oral communication skills.
Reliable, responsive, attentive to detail.
Action and results oriented.





Intresserad? Säg hej!
hello@ecobloom.se