Head of Contracted Services and Services Sales (KYOA)

Scania is currently undergoing an exciting transformation towards becoming a true partnership driven leader in sustainable transports, where services play an integral role. In context of service operations, this is a key role ensuring the execution of smooth processes and value creation in the service business.

We are now looking for a dedicated and ambitious colleague who will contribute as Head of Contracted Services and Services Sales, group KYOA, and hence being a valuable member of the Service Operations management team reporting to Director of Service Operations at Sales & Marketing.

Contracted Services and Services Sales are both corner stones for a successful service business within the current business model, but also key success factors in the transition to become a true solutions provider. As Head of Contracted Services and Services Sales you lead a team of skilled and motivated employees that are responsible for processes and methods for both contracted services & services sales.

Responsibilities

Your main responsibility as head of the group is to develop and support the team to reach the agreed goals. You and your team will be in the interface between the business execution at Scania Commercial Operations and the enablement through processes and systems. You will manage this interface by being a member in a commercial portfolio steering group.

Your profile

You are driven, responsible and pro-active person ready to take things in hands whenever support is needed. You have capability to drive initiatives within group and capable of bringing results. You have good understanding of agile mindset, OKRs and servant leadership. You have a sense of pragmatism, urgency and the ability to analyse and drive the area into the future. Your role also includes interacting with the management team and staff in our business units as well as our users to understand their needs.

You have a sound stakeholder management mindset. Experience in the service process is a merit. The position require that you are fluent in written and spoken English. Other languages are considered a merit.

Further information

If this sounds interesting, don’t hesitate to contact Nicklas Holm, Director and Head of Service Operations, nicklas.holm@scania.com, 070 461 03 07.

Application 

We look forward to receiving your application including CV and a motivational letter as soon as possible but no later than May 22. Selections and interviews will take place throughout the application period.

A background check might be conducted for this position.

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Scania is a world-leading provider of transport solutions. Together with our partners and customers we are driving the shift towards a sustainable transport system. In 2020, we delivered 66,900 trucks, 5,200 buses as well as 11,000 industrial and marine power systems to our customers. Net sales totalled to over SEK 125 billion, of which over 20 percent were services-related. Founded in 1891, Scania now operates in more than 100 countries and employs some 50,000 people. Research and development are mainly concentrated in Sweden. Production takes place in Europe and Latin America with regional product centres in Africa, Asia and Eurasia. Scania is part of TRATON GROUP. For more information visit: www.scania.com.