Head of Customs Transformation

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

What’s in it for youin thisrole.
As Head of Customs Transformation you will become a main player for Trade & Customs and you will be part of the Global Customs & Export controls management team.
You will drive the transformation in the way we work and in how we approach challenges in our running business. As such you will be responsible for setting the scene for our customs handling for the foreseeable future ensuring that our internal customs handling is always efficient, effective and compliant.

What you’ll do in this important role.
As Head of Customs Transformation you will take the leadership role in a newly formed team “Customs Transformation” consisting of about 10 experienced customs professionals in Europe, USA and China. 
The goal is to reduce the dependency on human intervention and firefighting in our customs operations following a concept of automation and robotization.
You will own the roadmap towards full automation / robotization of our customs operations and will drive the necessary process changes, define the needed adaptations and negotiate needs and possibilities between Customs and the relevant stakeholder.
This team will take the lead in the transformation within our customs operations. The work will need to be done in close collaboration between our Customs Operations team, our Digital team, and our business stakeholders such Logistics functions, procurement, goods receivers etc.
You will be the responsible for setting the plan together with the Operations Team, executing and following up the plan. A key success factor will be your ability to grow your team members’ abilities and achieve a new way of working.
You will be achieving the goals of this roles through cooperation with our Digital teams but the main focus of this role will be the improvement of the “way we work”; i.e. our processes, approach ensuring structure, predictability and steady flow.
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Do you fit the profile?
You have several years of experience in international trade advisory either in consultancy or in business. You have an affinity for processes and standards but understand that all tools, methods, and IT-systems are only valuable if they support a strong, standardized working process.
You work along the entire value chain with all relevant stakeholders and aim to solve your challenges so that everybody wins using tools such as Value stream mapping, problem solving methodologies etc. where relevant.
In that, you are not afraid of being challenged – or diving into conflicting interests – but tackle them head-on with the aim to solve the challenges by reaching the best possible solution for the company.
You encourage new thinking in those around you and you build excitement to explore the possibilities of new ways of working. You know to translate the excitement into positive action through feedback and encouragement giving your team the latitude to get the work done.
Beyond this you know how to translate your ideas into concrete plans, and you bring your team on the journey to achieve these ideas.
You’re in a place in your career and development where you are comfortable taking a true leadership role based on your experience and your knowledge.

As a person you are the one who listens at least as much as you talk. When you do talk, you talk with intent to learn or to give meaning and to raise the level of conversation. You follow through on your ideas and your commitments. People around you see you as trustworthy, dependable and a collaborator. You balance the interests of everyone, and work proactive in shaping expectations from stakeholders as well as communicate your expectations clearly. You have a clear focus on delivering your value. You never give up but you know when to stop and focus on something more valuable.

How to learn more and apply.
For questions about the position please contact Head of Global Customs & Export Controls, Morten Steen Jensen at email: Morten.steen.jensen@volvocars.com or telephone + 46 723 71 78 72. For questions regarding the recruitment process, please contact recruiter Heléne Stigsson at email: Helene.stigsson@volvocars.com or telephone +46 733 81 68 04. We want your application at the latest 28th of October 2021. Please note that applications via email will not be accepted.