Head of Cyber Security Operations Center (CyberSOC)

We are now looking for our next Head of Cyber Security Operations Center to the CyberSOC!

Join us and drive technological innovation within an industry that is constantly evolving!



HOW WE WORK

The Head of CyberSOC is responsible for the delivery of Managed Threat Detection and related services from our operation centers across the region. This includes responsibility for the CyberSOC teams and leaders in 5 locations within Sweden, Germany, Netherlands and China. The CyberSOC currently has approximately 100 employees spread across these locations.



The Head of CyberSOC is responsible for the service delivery from the CyberSOC making sure that the right quality is delivered to our customers. To be able to deliver the services that the CyberSOC provides it is important to stay up to date with how services are delivered, their scope and manage the challenges that can come with them. Maintaining customer satisfaction and SLA/KPI levels are crucial and one of the key areas where for how CyberSOC delivery is measured.



Your role as Head of CyberSOC means that you are overall accountable for the CyberSOC delivery and including all aspects of capacity and staff management. This role will be based in Malmo, Sweden and will include travel once safe to do so. The role will report to the SVP, Operations.



Some of the more hands on job tasks

- Lead the CyberSOC Management team
- Responsible for establishing new teams in new locations
- Drive customer satisfaction
- Drive employee satisfaction
- Drive continuous process improvement to increase scalability
- Interface with key customers/prospects on service strategy and service issues
- Participate in the development of CyberSOC Services
- Recruit, mentor, and retain managers for the CyberSOC teams
- Drive collaboration, learning and process improvement in the CyberSOC team




WHO YOU ARE

We are looking for you who have a good ability to lead and engage your employees. As a leader you are also present, inspiring and humble. You have a respectful attitude and are driven to work innovatively. In addition to your good leadership skills, you work result oriented and effective.



Additionally, you already live by our core values:

- Humble commitment
- Trust in each other
- Simplicity in mind
- Respect for people and commitment
- Innovation constant and always


We prefer that you have experience in the following areas:

- Very good knowledge of cybersecurity
- Experience of leading other leaders
- Understand both technology and have a good business acumen
- Preferably have been a leader for a large SOC, had a role as CISO or similar




Additional experience we highly value:

- Knowledge in ISO 27001



WE ARE ORANGE CYBERDEFENSE

Working at Orange Cyberdefense will give you the chance to develop both personally and professionally. New challenges are our favourite challenges. Orange Cyberdefense has an environment with a high rate of change, quick decision-making, combined with sensitivity to our employees. We believe that by providing an atmosphere where we try to have fun at work and love what we do, we will also get the best end results. We offer a generous benefit package including company car, pension plan, and a financial contribution to be spent on a gym card, massage, sport, or any other activity that will encourage everyone's well-being.

Orange Cyberdefense is the expert unit for cyber security within the Orange Group, which provides managed security, managed detection and response services to organizations around the world. As a player with global roots and a local presence, we strive to build a more secure digital society. We are a supplier driven by the collection of Threat Intelligence and research on security threats, and therefore offer outstanding access to information on current and new threats. Orange Cyberdefense has more than 25 years of experience in information security, 250+ researchers and analysts 16 SOC, 10 CyberSOC and 4 CERT distributed worldwide and deliver sales, support and other services in 160 countries. We are proud to be able to offer global protection with local expertise and support our customers throughout the security threat's life cycle.



HOW TO APPLY

If you are interested in this position, please apply soon! The selection is ongoing and the position can be filled before the last application date. Start is according to the agreement. We do not accept applications by email, please send in your application through our application form. If you have any questions, please contact responsible recruiter Helena Feldt (helena.feldt@orangecyberdefense.com).

We look forward to receive your application!