Head of Distribution Excellence, Swedish Banking

Are you passionate about Operational Excellence and want to apply your experience to drive and lead continuous improvements for Swedbank’s front-line staff?
In Swedbank you have the opportunity to:


- Lead and inspire a team with a focus on improving processes and driving unified ways of working for Swedbank’s customer-facing employees.

- Demonstrate your knowledge of Lean concepts (process mapping, continuous improvement, waste elimination etc) to set the direction and lead a step change in operational excellence in Swedbank’s Swedish Banking unit.

- Take ownership of improvement ideas, prioritise these against strategic objectives and shape them into tasks that can be successfully delivered

- Building trust with senior stakeholders with your ability to deliver value

- Collaborate with other team managers in Swedish Banking’s Business Development unit to build a high performing business unit leading some of Swedbank’s most strategic and customer-focused changes

What is needed in this role:

- Bachelor’s or Master’s degree or a great reason for not having one

- Proven business change and operational excellence experience (5+ years)

- Demonstrable experience from banking or other financial services industry or otherwise a demonstrable understanding of how the banking/financial services operates

- Excellent stakeholder management skills, ability to lead conversations with senior stakeholders and maintain a strategic focus

- Track record of leading people in formal or informal roles

- Strong oral and written language and presentation skills (English & Swedish)

- Operational Excellence certification is highly desirable

At Swedbank we believe that people are our core strength. Our culture is built on respect, inclusion and openness. We support the continuous development and enable you to take the lead in your career and find inspiring challenges. We take care of your well-being by providing a sustainable and flexible working environment. As an employee, you will be part of the Group performance program, offered a company pension plan, optional health insurance, as well as other benefits. We are guided by our values: Open, Simple and Caring. It’s all about delivering a positive and unique experience for our customers through collaboration and teamwork - together we make a difference.

Join our team and...
be a leader in a team of professionals who are passionate about improving customer and employee experience. Beside your specific professional knowledge, I expect you to contribute with positive collaborative attitude, openness, and drive for change.“ Aet Altroff, your future manager.

We look forward to receiving your application by 09.04.2023.
Location: Sundbyberg

Contacts

Recruiting manager: Aet Altroff, +372 5041213

SACO: Camilla Ivarsson +46 8 5859 4437

Finansförbundet: Åke Skoglund +46 8 5859 02 88

We may begin the selection during the application period, so we welcome your application as soon as possible.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability - everybody is welcome.

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