Head of Global Sales - Business & Operations

New Business Area Cloud Software & Services (BCSS) is created to capitalize on the opportunity of the convergence of cloud and services. As our customers deploy 5G, our aim is to accelerate the optimization and automation of increasingly complex networks, by transforming to cloud native software and services. This, in turn, will enable them to provide more competitive services, at a faster pace. BCSS combines extensive capabilities in R&D, services, software, lifecycle management and AI to create a competitive position and secure the success of our customers. Our more than 30 000 Cloud Software and Services employees support global customers across 180 geographies.

Solution Area Business & Operations Support Systems (SA BOS) is created to provide a leading Business & Operations Support Systems portfolio with a superior customer experience by aligning architecture, products, services, roadmaps, and commercial structure.

As a member of the SA BOS leadership team, the successful candidate will need to demonstrate a strong ability to manage change, inspire, innovate, drive for efficiency, automation, and digitalization, collaborate, be results oriented, a problem-solver in a highly fast-paced, geographically diverse matrix organization working with the latest technologies of Telecom.

About this opportunity
This role will be a direct report to the Head of Solution Area Business & Operations Support Systems.

What you will do
Establish a strong business development plan and Key Battles per MA.
Secure OB Growth and Book to Bill Ratio >1 with close cooperation with MA’s.
Focus on increasing the Hit Rate and reducing the funnel conversion to OB timeline (long sales cycles).
SA BOS Commercial Guideline Definition and Execution – make sure that Commercial Adherence in place.
Follow-up of the BOS Business Strategy to MA’s and make sure that business plan execution is aligned and in place on MA’s.
Secure the execution of the monetization of the BOS installed base and deliver on the unit OKRs.


You will bring
Key Attributes:
Ability to lead in a complex business and organizational environment.
Ability to lead matrix organizations and manage multiple stakeholders with diverse competence (Commercial management, Sales, Product Management, Service Delivery and Customer Support)
Ability to create a strong bond within SA BOS and MAs, and develop ONE team
Ability to build and retain competitive competence & diverse talent
Ability to engage with customer in techno commercial discussions to secure profitable business.


Leadership:
Excels in execution: fix roadmap and deliver on commitments, makes prompt, clear decisions which may involve tough choices or considered risks
Courageous Leadership – ability to provide a clear direction, set appropriate standards of behaviour, motivate, and empower
Agile leadership – ability to effectively change direction and focus of the organization based on business & customer requirements
Enable people - Experience in running large R&D organizations and managing large global diverse matrix organizations.
Drive Innovation and Customer Excellence
Positive, committed to and able to drive change
Strong organizational and communication skills.


Minimum Requirements:
University degree in Engineering / ICT
Extensive track record of successfully achieving results in a complex cross functional organization.
Have strong business and commercial acumen, understand the market trends, customer pain-points and needs, positioning of the portfolio towards the customer needs with clear value argumentation.
Experience to engage with C –Suite of the Customers
Strong Experience on building commercial construct for transformation engagements
High integrity


Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process
Please share your CV in English
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Location: Global
In case of questions please contact the recruiter: Stephen Rafferty (stephen.rafferty@ericsson.com)

We will review applications prior to the closing date and conduct interviews in parallel with application process thus you are welcome to raise your interest already after seeing the job ad. Vetting including references and relevant background screening will be conducted for final candidates. Should you have any questions please do not hesitate to be in contact with us.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city: Sweden (SE) || Sweden : Stockholm : Stockholm
Req ID: 705410