Head of KAM

Do you have the ability to, on a strategic level, develop and lead a Key Account Management Department to success? As our new Head of KAM you will not only spend your days leading amazing colleagues, you will also strategically set growth plans, business reviews and overall develop the business with our strategic accounts. You will build long-lasting relationships and work closely with the management and key stakeholders in the establishment of departmental strategies, goals, and targets. If you have a few years of experience from similar roles and want to join our fast paced journey - we’re gonna welcome you to our pink family with open arms!

WHAT YOU WILL (BUT NOT ONLY) DO

- Take overall responsibility for our Key Account Management team at foodora, which includes the personnel responsibility for two direct reports of a total team that is made up of approximately 10 people

- Take strategic ownership of the department. This includes developing and implementing new processes and structures for our strategic accounts. For example, implement monthly/quarterly Business reviews

- Implement commercial strategies. For example, how do we increase growth and maximize value for our strategic accounts. Make sure our strategic accounts are fully integrated with our Ecosystem (deals, ad tech, subscription, POS etc).

- Collaborate with internal stakeholders, both on an operational and strategic level

- Participate in key meetings with strategic accounts



- Lead complex commercial projects. For example commission increase initiatives

- Utilize and implement best practices from other Delivery Hero markets in order to drive development in the strategic Account Management area.



YOU ARE

- Relationship builder - You have excellent interpersonal and communication skills with the ability to liaise with and influence stakeholders at all levels of seniority. You are able to take complexity and simplify it for understanding of all

- Business Minded/Commercial - You numerate with a good commercial acumen and have the ability to identify opportunities and propose solutions through business case development

- Independent/Self-Propelled - You take full ownership for your work by taking your own initiatives and making sure they move forward, forward and forward!

- Solutions Oriented - Where others just see problems, you also see the solutions. Besides that, you possess an analytical and data driven mindset

- Hands on mentality/teamplayer - You are a strong team player that can lead, motivate and inspire team members through your high level of energy, positive attitude and knowledge sharing leadership style!

- Leadership skills - For you it’s a no-brainer to lead by example, your leadership skills will be crucial in this role!



REQUIRED QUALIFICATIONS

- University degree in business or similar

- At least 5 years in a Senior Key Account Management role or similar

- You have been responsible for large accounts, and have experience from complex negotiation with proven track record

- If you have led a team that will be considered a plus but strong leadership skills are very important

- Advanced knowledge within Office (excel, powerpoint)

- Fluent in Swedish and English

- Background in FMCG or Tech Industry will be considered a plus, but the most important part is that you have experience from handling large accounts



Start date: According to notice period



Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the screening or interview phase.

Please check out our instagram foodorapeople.se (https://instagram.com/foodorapeople.se?igshid=12as2gaeoh57g) in the meantime to see what’s going on right now. Who knows, they might be your future colleagues!

WHO WE ARE

We are foodorians, a happy gang of food lovers all eager to create the delivery service of the future! For us, humility, innovation and teamwork make up the cornerstone for our success, combined with a shared entrepreneurial spirit. We are currently breaking new grounds in the industry by completely redefining what a delivery service actually is - therefore, high tempo and flexibility is common and days never look the same (really!).

We are people from all backgrounds, with different experiences and wildly varied ideas and opinions. This is something we value highly, since we fully believe that diversity is what builds our culture and success. We are proud of being an employer for people from all corners of the world and at the same time distinguish ourselves as one of the fastest growing companies within LMD*!

Sure, growth and success is all fun and games, but let’s be clear: it cannot happen at the expense of our sustainability work. Since January 2020 we are a carbon neutral business, not just in Sweden but for our whole European operation. Our goals are ambitious to be leading the way for sustainability within our industry - from supplying 100% electrical transportation to promoting more environmentally friendly food choices, we want to stand for a green future! Are you in?

LMD stands for Last Mile Delivery. That, and many other nerdy abbreviations, is something you’ll come to learn when you start. ;)

BENEFITS

- Wellness allowance

- Employee discount at foodora (wohoo!)

- Occupational pension, incl. premium exemption insurance, accident insurance, life insurance

- Benify

- Awesome AW’s and parties