Head of M&CR Business Operations

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

Our Exciting Opportunity
Ericsson Marketing and Corporate Relations (M&CR) is responsible for helping Ericsson be perceived as the technology leader, preferred employer, and partner for empowering the connected world. We represent and support all Business Areas, Market Areas and Group Functions at Ericsson. We are investing in world-class capabilities in our distributed team to deliver on our objective to fuel Ericsson’s next horizon of growth by expressing our company purpose, driving perception, enabling sales, and delivering deep expertise.
We are now looking for the Head of M&CR Business Operations with the responsibility to drive transformation, capability development and functional strategy for Marketing & Corporate Relations. The function is currently on a transformation journey, with high ambitions to build a strong organization that will add substantial business impact, and you will play a key role to make it happen! To succeed, it requires strong personal drive, an analytical and strategic approach, and the ability to engage and collaborate effectively across organizational units. You should enjoy tackling a variety of challenges, driving improvement and change and to lead and develop the team.
The role will report to the VP and Head of M&C Excellence and Common Services and be a member of the leadership team.

You will
Set the global strategic direction of Business Operations for M&CR
Drive transformation and functional development, enabling strategy execution
Program management for overall M&CR transformation, project and change management
Development and implementation of the global M&CR capability strategy and plan, including competence readiness and agency management
Drive functional development and strategies
Lead and develop the Business Operations team as a team and as individuals
Secure structure and efficient ways-of-working, as it's essential for global M&CR to move with speed and flexibility, and thereby improve business impact
Overarching compliance work for M&CR, including SPOC for MLO and global sponsorship & donations
Efficiency of overall governance and processes
Adherence and fulfillment of EGMS and compliance requirements
Risk management, Security management and Business Continuity management
Support and secure development and operational alignment of MA, BA and GF M&CR within the areas of responsibility
Drive and develop the global M&C operations community and job role


To be successful in the role you must have
10+ years of validated experience from strategy development and execution and business operations/excellence, preferably with experience of Marketing & Communications
Experience as a senior leader with proven success in global roles working in a matrix organization
The ability to encourage and lead successful teams efficiently
Courage to influence across organizations, efficiently leading change, originating ideas, and proven success in building influential networks
Critical thinking and problem-solving skills
Excellent written and verbal communication skills with ability to interact with clarity and purpose at all levels of the organization
The ability and the will of being a great team-player


Application
If you have specific questions you are welcome to email recruiter Lisa Tsiaklides at lisa.tsiaklides@ercisson.com

The selection and interview process are ongoing. Therefore, send in your application in English as soon as possible. We encourage you to apply!
Location: Stockholm, Sweden
Kindly note that we do not accept applications sent via e-mail.

What´s in it for you?
Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

What happens once you apply?
To prepare yourself for next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.
We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, Indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city: Sweden (SE) || Sweden : Stockholm : Stockholm
Job details: Marketing Intelligence
Primary Recruiter: Lisa Tsiaklides