Head of Offer insights & analytics

Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.

Do you want to be part of our passionate family?
At Volvo Cars, we believe that being curious and truly committed to understanding people is the key to future success. Without passionate people there is no positive progress… and likely no Volvo Cars. A dynamic global organisation committed to driving change awaits – a place where ideas can be freely expressed and creativity can flourish.
To further grow and reach our bold goals – committing to 1.2M new car sales by 2025, with 50% sold online and being fully electric by 2030 – we’re looking for free thinkers, believers, dreamers and most of all – we’re looking for you.

Total offer - let’s introduce ourselves
We are a growing team that sits at the heart of Volvo Cars’ transformation journey. Our purpose is to own the total consumer offer strategy for Volvo cars and ensures that all offers are not operated in isolation of each other but rather as a cohesive ecosystem. We stand as the strong voice of our consumers needs and behaviors within Volvo cars and ensures commercial capabilities are developed to deploy offers towards customers

Head of Insights and analytics – this is what you’ll do
You will head up and build a team that is accountable for getting purpose driven insights, analytics and reporting in place for all of our commercial offers. Some examples of areas you will drive are the following: execution of ad-hoc customer studies, creation of offer dashboards, analytics of issues and opportunities and customer insights gathering. You will ensure that the results, conclusions and decision material is communicated with the right level of detail and in a presentable format and easy understanding. This role will report to the Head of Total offers. 

We’re looking for you! 
You are driven, bold with integrity and curiosity as well as take accountability for the success of your team. You enjoy taking on and delegating complex tasks and you are fast to identify what to prioritize to reach results. You can make a team work highly independently, in a matrix organization and you are proficient in translating data and consumer insights into ideas and proposals. With ease you can communicate clearly and have experience of working towards and presenting to senior management teams.

Qualifications:
•    More than 5 years hands on experience working with consumer research and data analytics
•    Hands on experience form running multiple research projects
•    Leadership experience from leading previous teams is a merit
•    Experience in driving cross functional, international and complex projects is a merit
•    Proficiency in building business cases and decision material is a merit
•    Fluency in English, oral and written is key.

Let’s get to know each other
Welcome to apply by the latest November 10th. We will do our best to keep you updated throughout the process. 
If you have any questions about the role, please contact Hiring Manager: Jesper Elkan jesper.elkan@volvocars.com 
If you have any questions about the recruitment process, please contact Senior Recruiter Simona Popencu: simona.popencu@volvocars.com
Please submit your application in English and note that applications via email will not be considered due to GDPR.
Welcome with your application!