Head of Sensitive Business (540611)

Why is Ericsson a good place to work?


Ericsson enables communications service providers to capture the full value of connectivity. The company’s portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create new user experiences. Ericsson’s investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world ensuring our solutions – and our customers – are at the forefront of innovation. We support networks that connect more than 2.5 billion subscribers. With over 100,000 employees and customers in 180 countries, we combine global scale with technology and service leadership. 40 percent of the world’s mobile traffic is carried over an Ericsson network. And, our Technology for Good and Connect to Learn programs include creating technology that makes it easier to save lives, feed societies, bring technology to emerging markets and connectivity to remote areas, and grow businesses and prosperity.


At Ericsson, we give our employees the freedom to think big and navigate their career, on a global scale. We create technology that helps others, from helping people enjoy their favourite content to helping people recover from natural disasters by enabling better communications between rescue workers. Your ideas and innovations can turn into achievements that impact society and change the world, creating new connections, new possibilities, and new capabilities. We find that Ericsson is at its best when we bring together the diverse skills of our people. Working across business areas, across cultures, across geographical borders, across technical disciplines. More often than not, across ground-breaking solutions. Next generation technology can be staggeringly complex. But the simpler it is to use; the more people benefit from it. Join us and help build technology that makes it simple to connect with information, business, societies, and each other.
Sensitive Business is a unique function within Ericsson, responsible for ensuring that the customer accounts conduct sensitive sales. Our task is to own the engagements with sales and OEM partners in order to protect Ericsson’s brand and respects Human Rights, following Ericsson’s Code of Business Ethics.
The Sensitive Business function hooks into Ericsson’s business process and instrumentally evaluates Sensitive Business engagement risks and decides what mitigations are required to pursue each engagement during pre-contract phases. Sensitive Business combines a global oversight with speedy, high-quality decisions, directly affecting individual business engagements.
Our Sensitive Business function has started the transformation to form a center of excellence and it is in the process to delegate individual business engagement decisions to the engagement owners through automation and tools support.

In this role you will:
Lead and develop the dedicated Sensitive Business Team Maintain the Sensitive Business Group Policy and Group Directive
Maintain and develop the cooperation with the heads and operational levels of the Business and Market Areas as well as the Group functions, supporting business success while keeping the Sensitive Business-related risk on a controlled level.
Maintain and develop the decision automation and tools support
Transform the Sensitive Business function into a center of excellence
Participate in and drive the external partner perspective
Prepare meetings and engage on the Sensitive Business Board
Develop the knowledge of Sensitive Business throughout the Ericsson group
Engage with external partners


To be successful in the role you must have:
Exceptionally strong and inspirational leadership capabilities to effectively lead both the Sensitive Business team and its partners
Outstanding capability to collaborate optimally across organizations, on all levels, with clarity and inclusion of different perspectives
Very strong strategic and tactic capabilities
Excellent networking capability
Strong capability to assess business and reputational implications with the capability to provide options across technical and business dimensions
Very good understanding from multiple industry sectors
Profound understanding of the global Telecom/ICT industry
10+ years of relevant work experience
The ability to take business engagement decisions, potentially affecting both sales and reputational risk and work with highly confidential matters

What´s in it for you?
Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.
What happens once you apply?
To prepare yourself for the next steps, please explore here: https://www.ericsson.com/en/careers/job-opportunities/hiring-process
If you have any questions, please contact recruiter Asmita Kumari, asmita.a.kumari@ericsson.com
Last day to apply: 26th of June 2021
Please send in your application in english as soon as possible since the process is ongoing.
Send you application via the link in this add not via email.
Role location: Stockholm


We look forward to meeting you!
Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.