Head of Service

About the job
In the last four years, Service Gasketed Plate Heat Exchangers (GPHE) has regained a solid growth path with a major contribution to Alfa Laval’s bottom line. The historical and current market development is however giving us strong proof that the potential for Alfa Laval is significantly larger in this area; an area where Alfa Laval has a key position to take – as the #1 Heat Transfer Service Co.
You will develop and execute an ambitious Service growth strategy to lead the transformation into a Service Company and reposition Alfa Laval in the market with a clear value proposition. This of course based on solid market insights, maintaining, and developing our offering of parts and services. By creating and developing an inclusive, competent and committed service organization and addressing the internal bottlenecks, together with the team you will drive growth and improve customer experience to the full extend.


Who you are
With strong interpersonal skills, a customer centric mindset and a passion for the industry you believe that keeping up motivation and passion and drive innovation is key for success. You also thrive from working as a team to enable and create business value in a global context, where you are comfortable in dealing with ambiguity and enjoy taking the lead ensuring good results.
What you know
As a seasoned business leader, you have a strong people and business mindset and are committed to deliver results. With a good balance between strategic skills and execution, your leadership enable you to mobilize the global Alfa Laval Service organization towards our growth journey. You are fluent in Swedish as well as English and you have a Masters degree within the technical areas.
What´s in it for you
With full P&L and Balance Sheet responsibility, this is a great opportunity for professional and personal development in an international and fast-growing business area, working with a team that is dedicated to what they do. As chair of the newly created “Plate HEX Service Co.” management team, you will be in charge of coordinating our activities and investments across the complete HEX service value-chain. As part of the management team for Business Unit GPHE, reporting to Business Unit President, you also have the high possibility to influence the business and future strategy as a whole.