Housekeeping Shift Leader

Hilton Stockholm Slussen is recruiting for a quality focused Housekeeping Shift Leader to join our team. You will join an international organization with the possibility of an international career. Hilton is a global leading hotel company with over 6000 hotels in more than 100 countries. Hilton Stockholm Slussen is located with a view over the old town. In addition to the 289 guest rooms and large meeting & event facilities, we operate bar and restaurants
Do you see yourself as a person who thrives on delivering great guest service and enjoys leading a team on shift to ensure quality? Then you will be perfect for this role. You are a natural leader that leads by example, builds, and maintains effective relationships with the Team and our guests.
To thrive with us we see that you enjoy and want to:
Provide great guest service through ensuring a welcoming and clean environment throughout the hotel in line with Hilton standards.
Take ownership of the team during your shift to ensure team efficiencies and cleanliness quality targets are met.
Ensure checklists and room cleaning lists are created and updated for the shift
Ensure cleanliness quality by checking hotel rooms and public areas and give continuous feedback to the team.
Be embedded in the daily operation to drive team performance and to lead by example at all times.
Assist in training and development of the team on shift
Assist in ordering of laundry and guest amenities
Ensure effective collaboration and communication within the team as well as with colleagues from other departments by maintaining a secure and friendly working environment.

Qualifications – What are we looking for:
Experience working within a housekeeping department in a larger hotel or similar.
You might be ready to take on your first supervisory role or have worked in a supervisory role for a few years.
A hotel management/service degree or similar is beneficial.
Able to communicate in both Swedish and English. A third language is beneficial.
You enjoy a flexible working schedule including a mix of evenings and daytime as well as weekends.
A valid work permit for Sweden is required.

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.
Our amazing Team Members are at the heart of it all! Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet your professional needs. We are committed to creating a diverse environment where every team member can thrive and be their authentic self.
Hilton Stockholm Slussen has been listed on the Great Place to Work Sweden 2022 as the only hospitality company for our great culture, benefits and team member engagement.
As a Hilton team member, you will enjoy access to GO Hilton, team member travel program with discounted rates at hotels all over our beautiful world.
Other team member benefits offered at Hilton and Hilton Stockholm Slussen includes:
Hilton University courses including development programs such as Harvard for your development.
Access to ComPsych Employee Assistance Program with free local counselling for mental wellness, family and other personal problem as well as support with financial advice
Local health insurance
Local pension benefits
Free access to the local gym
Parental Pay