HR Administrator - Customer Success

Are you the one who just loves the data aspect of human resources? If your bio on linkedin says that you are an analytical administrative superstar - this role might be the one for you! We are looking for our next pink HRcolleague who wants to dive into a broad variety of HR administrative tasks. You will be part of our dynamic Customer Success department (yes, we have a lot going on here) where a big focus is on managing our new HR-system, salary process for approx. 200 agents and handling day to day HR errands in our ticket system. Goosebumps - huh? Join the ride and read more below <3

WHAT YOU WILL (BUT NOT ONLY) DO

- Responsible for building, maintaining and supporting the managers and employees with functions in our HRM system Workday (absence reporting, employment agreements, promotions etc)

- Manage support queries from employees, managers and HR via our ticketing system

- Be the primary point of contact to our external payroll partner, providing them with monthly employee data and payroll reports for the department

- Monitor, review and optimize HR processes





WHO YOU ARE

- Structured - in this role you will have to juggle multiple tasks at the same time

- Priority skills - You can think strategically and prioritize what needs to be done and when



- Meticulous - Hopefully it comes naturally for you to make sure every task is handled correctly

- Analytically minded with ability to create and use data and see the bigger picture





QUALIFICATIONS

- University degree or other relevant educational background within HR or similar

- Approximately 1 year of experience of administrative HR tasks



- Administrative skills in HR system and excel

- Knowledge of Workdays Core HCM and Absence is a big plus

- Comfortable with both speaking and writing in English and Swedish

- Use critical thinking to create innovative solutions

- Ability to thrive in a fast paced, diverse and creative environment





Our selection process is continuous and the ad may close before the recruitment process is completed, if we’ve moved forward to the screening or interview phase.

Our recruitment process will include the following:

(https://emojipedia.org/light-bulb/) Psychometric tests via Alva Labs - We use science-based methodology.

(https://emojipedia.org/laptop/) Digital HR interview - Let’s get to know each other a bit better!

(https://emojipedia.org/briefcase/) Case interview - Do your magic and meet us face to face.

Reference check - Almost there!

️ (https://emojipedia.org/check-mark/) Background check - Final step before we’ll become colleagues.



WHO WE ARE

We’re foodorians, a driven and happy gang of food lovers eager to create the LMD* service of the future! Our core values help concretize what we’re aiming for: We dare, We get it done & We’re equally pink. We’re people from all backgrounds, with different experiences, opinions and ideas. This is something we value highly, since we fully believe that diversity is what builds our culture and success.

Success is fun, but let’s be clear: it cannot happen at the expense of sustainability. Since January 2020 we’re a carbon neutral business and we hope to lead the way for sustainability within our industry - from supplying 100% electrical transportation to promoting more environmentally friendly food choices. Please check out our Instagram, foodorapeople.se (https://instagram.com/foodorapeople.se?igshid=12as2gaeoh57g), to see what’s going on right now.

LMD = Last Mile Delivery. That, and many other nerdy abbreviations, is something you’ll learn when you start. ;)



BENEFITS

- Wellness allowance.

- Employee discount at foodora (woho!).

- Occupational pension, incl. premium exemption insurance, accident insurance and life insurance.

- Great deals at Benify.

- Awesome AW’s and (pink) parties.