HR Advisor - Swedish Speaker

The position is based in our Global Business Services in Porto, Portugal. Our 280 employees provide services globally within areas such as HR, Procurement, Finance and IT. As HR Advisor in our GBS Porto you will be part of our HR Services team Hire to Retire with around 25 employees. You will report to the HR Services Manager.
We are looking for a Swedish speaking HR Advisor who will work closely with local HR on site in Köping, Sverige.
Key Responsibilities
Manage new-hire administration including system administration, issuing contracts and coordinating the employee on-boarding process.
Maintain employee data throughout the employee life-cycle, maintaining a high level of data quality while providing a great customer experience throughout the process.
Handle and complete mass-data employee changes.
Support HRIS / systems configuration when requested.
Administer employee organization changes including position changes, transfers, separation, retirement and absences.
Handle a broad range of customer queries
Serve customers until requests are resolved, and where required partner with other HR colleagues to seek additional input and advice
Improve process quality and efficiency by applying continuous improvement techniques, working closely with HR colleagues, collecting feedback.
Meet and maintain service level agreements (SLA’s) and Key Performance Indicators (KPI’s), and keep process documentation and knowledge base up to date at all times.
Develop and provide HR reports requested by the Business Units.

Qualification and skills:
University or College degree.
At least 1 year of experience in a customer-facing position in the field of HR.
Good Customer-service orientation
Good analytical skills.
Good communication skills.
Good organizational and administrative skills.

Desirable:
Experience of operating at HR Advisor level within an GBS or HR environment.
Fully proficient with Microsoft applications including Word, PowerPoint, Excel and Outlook.

Language skills:
English and Swedish (essential)