HR Direct Advisor

HR Direct Advisor-LUN0001E7

Description

Are you interested in an opportunity to be at the front end of professional HR service deliveries? Would you like to be part of a team of professional HR advisors with a passion for communication and service? Then we would like you to apply for the opening as HR Direct Advisor at Tetra Pak.

The HR Service Centre in Sweden delivers Core HR services to all managers and employees in Tetra Pak companies in Sweden.

As HR Direct Advisor you will be part of a highly skilled and professional team that strongly contributes to the overall successful delivery of HR services to internal clients.

HR Direct is the first point of contact for managers and employees for advice, guidance and resolutions regarding HR matters.


Main responsibilities

-Provide professional guidance and support to managers and employees in a broad range of HR-related matters. This by taking ownership of incoming questions or requests (phone calls, e-mails or visits) and securing resolution and feedback to clients.
-Increase employees´ and manager´s knowledge and awareness of responsibilities in HR matters, through guidance on how to use and where to find information on the HR self-service portal as well as different HR tools and systems.
-Secure that information is updated, correct and user friendly presented to end-users on the HR self-service portal.
-Actively represent or promote the HR Direct function and the HR service delivery model throughout the organisation
-Support and give advice to HR colleagues regarding internal HR communication matters
-Taking an active part in or driving continuous improvement activities or projects. This in order to constantly develop our delivered services, increase efficiency or decrease COSTs.


Qualifications

To be successful in this challenging and diverse role you need to be a true team-player, driven by delivering a high level of service. You are thorough, possess a high level of integrity and constantly aim for improvements. Your communication skills are excellent and you appreciate a high level of interaction and exposure in your day to day situation.

The preferred educational background is a University degree in HR or similar and you possess relevant previous professional experience within HR. Previous experience from businesses providing high-end services and/or marketing/communications is considered as highly beneficial.

You have good knowledge of legal requirements, policies and collective agreements. An international environment such as ours is familiar to you and you are used to provide support fluently in both written and spoken Swedish and English. Finally we expect a high level of maturity in using HR systems and tools.


Please submit your application online at www.tetrapak.com no later than October 20, 2016.


For further information about the position please contact Haraldur Gudjonsson at +46 46 36 2270.

For trade union information please contact Unionen/Annika Svensson at +46 46 36 3916 or Sveriges Ingenjörer/Lars Haraldsson at +46 46 36 2533.

For information about your application, please contact recruiter Janina Säwe at +46 46 36 5038.