HR Manager to H&M Nordic Customer Service Centre

Company Description
It takes a special kind of workplace to make the world’s style more sustainable, and fashion more inclusive. A place where unique talents from all over the world come together to form a diverse and dedicated team. A culture of creativity, collaboration & growth. At H&M we welcome you to be yourself and challenge you to grow!
At Customer Service (CS), we contribute to H&M Groups vision and growth by making our customers lives easier, providing our customers with exceptional guidance and inspiration, whenever and wherever they connect with us. We serve customers to all brands within H&M Group, through their full shopping journey's. The organization includes around 3500 colleagues globally and 17 established CS centers around the world, so far. We are on an exciting journey to meet and exceed our customers' expectations - today, tomorrow and in the future.



Job Description
H&M Nordic Customer Service Centre is now looking for an HR Manager. This is a key role strengthening the current HR area who works with recruitment, payroll, HR KPI's, absenteeism, HR policies, employee satisfaction, negotiations with the Union and leadership development.
In this exciting role, you will define the direction and strategy within the HR area and ensure execution together with your HR Generalist. You will drive decisions and actions based on data and input from key stakeholders.
You will become a part of a management team and report directly to the Nordic Center Manager. Our Nordic management team serves our 4 Nordic markets; Sweden, Denmark, Finland, and Norway.
Qualifications
We are looking for a candidate with a strong business understanding and with a proven track record of creating HR results.
To be successful in the HR Manager role, we believe you have:
Bachelor within HR or equivalent education
A proven track record of working strategically with visions and goals
Experience from driving organizational change
Experience of Swedish Labor Law and union collaboration and negotiation
Experienced in working with HR practices
Experience of leadership for at least +3 years
Experience of dealing with complex employee relation matters
Experience in implementing HR initiatives and projects to drive the business forward
Capacity for planning and prioritizing a high workload
A goal-oriented, action setting and problem-solving approach
A positive, coaching attitude and a willingness to learn and improve

Fluent in English with strong and inspirational communication and presentation skills
We know that diversity is what makes us strong, therefore, it is important that you embrace different cultures and integrate with ease to new environment.
Additional Information
If you feel that your experience, skills and ambitions are a match, upload your application with your CV and motivation letter by the latest on 28th of February. This is a full-time position based in Borås. Travel activities might occur. If you have any questions regarding this position, please contact Mette Andersen, Centre Manager Mette.andersen@hm.com or Malin Elmström, Global HR Business partner, Malin.elmstrom@hm.com