ICT Delivery Manager (660650)

About this opportunity
Do you want to work in an international and multicultural company where we invest heavily in IT?
We are looking for an ICT(Information and Communication Technology) Delivery Manager (Local IT Manager) based in Linköping, Sweden.
In this role you will have the overall responsibility for the Enterprise IT environment at site Linköping, which consists of well-defined service areas such as computers, monitors, LAN, WLAN, printers, telephony, video, and local IT support.
You will also ensure that our IT processes are maintained, developed, and carefully monitored.
You will focus on the IT delivery in Linköping, working close with your IT Management peers in Sweden and the local support teams at the site. You will have a close dialogue with end users and stakeholders in the business, having a “customer first” mindset and always striving for an increased user experience. You will manage our IT Suppliers and together you will ensure operational stability and end user satisfaction.

You will also be responsible for the network access service in Sweden which includes IT service forecasting, cost control and financial follow-up. You will work close with the IT service manager globally responsible for the network access service and you will coordinate activities related to network access across the sites in Sweden.
You will also act as IT change driver / Project Manager where you run everything from smaller projects at the site to larger IT change projects that improve the IT environment even on a global level.
We want to think that you are driven by new technology and sees it as a challenge to find intuitive secured solutions and processes that solve our end users and stakeholder’s requirements as quickly and efficiently as possible to create value for them.
You will be an important part of our digital transformation journey, supporting key stakeholders to understand our IT offerings and collect feedback with the strive to provide an IT delivery that meets the stakeholder needs.

What you will do
Be responsible for the IT environment at site Linköping.
Deliver cost efficient IT solutions with the aim to improve the user experience.
Provide input to forecasting, ensure cost control and financial reporting.
Drive and coordinate local IT projects and initiatives.
Engage globally with IT management peers to ensure alignment of stakeholder requests across geographies.
Work close with our IT suppliers to ensure operational stability and end user satisfaction.



You will bring
An education of a MSC, MBA or equivalent through experience.
A minimum of 5 years of experience within domain and IT Operations.
A proven ability and leadership to act in a multi-stakeholder environment.
Good understanding of Network fundamentals.
Strong change and project management skills.
Strong presentation and communication skills.
Knowledge sharing and collaboration skills.
Strong networking skills.
A great ability to speak Swedish and English fluently.



Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
If you have any specific questions about this role, please contact recruiter Stefan Vasiljevic at stefan.vasiljevic@ericsson.com
Kindly note that we cannot process applications sent via email.
You will report to: ICT Line manager
Location for this role: Linköping, Sweden
Please send in your application in English as soon as possible since the process is ongoing.
Curious to know more about the life at Ericsson? Meet some of your future colleagues and watch our People film.


Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city: Sweden (SE) || Sweden : Östergötland : Linköping
Job details: ICT Delivery Manager
Primary Recruiter: Stefan Vasiljevic